Willie Jackson
Joliet,IL
Summary
Mental health professional with extensive experience at Silver Oaks Behavioral Hospital, specializing in crisis intervention and mental health assessment. Achieved an 80% retention rate in group therapy sessions through effective facilitation. Proficient in treatment planning and documentation compliance, resulting in improved client outcomes.
Overview
16
16
years of professional experience
Work History
Intake Assessment supervisor
Silver Oaks Behavioral Hospital
New Lenox, IL
09.2024 - Current
- I assessed clients with mental health diagnoses and provided skills for medication compliance.
- I facilitated group therapy sessions for addiction counseling.
- Supervised daily operations in a mental health facility to ensure patient care standards.
- Coordinated team schedules and assignments for optimal staff coverage and efficiency.
- Trained new employees on protocols and procedures for patient interaction and safety.
Intake Psychiatric Assessor/ Crisis Worker:/mobile crisis
HRDI-Chicago
Chicago, IL
01.2022 - 09.2024
- Assessed patients and clients experiencing crises, including those undiagnosed with mental illness or non-medication compliant, ensuring timely intervention.
- Wrote petitions for clients unable to voluntarily commit to hospitalization, facilitating necessary care.
- Evaluated candidate qualifications against job requirements and organizational needs.
- Conducted interviews to assess candidate skills and cultural fit.
- Developed assessment tools to streamline candidate evaluation processes.
Social Science Specialist
Department of Veterans Affairs
Topeka, KS
08.2021 - 12.2021
- Delivered immediate support and resources to veterans struggling with mental health disorders like PTSD and depression.
- Promoted coping strategies by providing veterans with tools to manage stressors leading to suicidal thoughts.
- Coordinated urgent responses via 911 for veterans in crisis, guaranteeing safety and prompt intervention.
Mental Health Technician 2
State of Illinois
Park Forest, IL
05.2019 - 08.2021
- Assisted clients in reaching their goals and potential while redirecting them away from detrimental behaviors.
- Monitored patients' mental health status and reported changes to the care team.
- Assisted in implementing individualized treatment plans for diverse patient needs.
- Facilitated group therapy sessions to encourage peer support and communication.
Mental Health Counselor Supervisor (Intern and Volunteer for Nonprofit)
Emages Inc
Chicago, IL
08.2012 - 12.2019
- Provided mental health counseling and crisis intervention for male and female undergraduate and graduate students.
- Achieved 80% retention rate for 25-student caseload while documenting client contact and adhering to HIPAA standards
- Facilitated therapeutic groups addressing alcohol, substance abuse, sex offender behavior, domestic violence, and DUI issues
- Implemented eclectic therapeutic style in individual sessions, utilizing cognitive and Freudian theories
- Participate in interdisciplinary team meetings to discuss case conceptualizations, goals, counseling outcomes, and apparent trends in accessibility.
- Increased knowledge of treatment options by attending a Title XI conference
Mental Health Technician
Cornerstone Services
Joliet, IL
02.2018 - 02.2019
- Taught coping skills and new behaviors to reduce incidents of self-injury.
- Monitored treatment plans through case management and real-time implementation of effective skills.
- Assisted disabled clients with behavioral challenges to enhance their integration into society.
Supervisor
Prosperity Financial Services
Calumet Park, IL
02.2010 - 08.2017
- Led team of 20 employees, including tax professionals, to meet operational goals.
- Managed daily office operations to enhance client satisfaction.
- Supervised daily operations and ensured compliance with financial regulations.
- Coordinated training programs for new employees to enhance team performance.
- Implemented process improvements to streamline workflow efficiency in the office.
Milieu Coordinator
Aunt Martha's
Park Forest, IL
01.2010 - 01.2017
- Managed unit operations and supported residential treatment team by supervising youth ages 9-16 in therapeutic home-like environment, fostering a safe and supportive atmosphere.
- Managed unit operations and supported the residential treatment team by supervising youth ages 9-16 in a therapeutic home-like environment.
- 66% decrease in client restraint and seclusions during the first 3 months of hire; continued decrease over the next preceding 3 months
- Monitored and recorded client progress throughout duration, relaying valuable information in real time to treatment teams to enhance case management.
- Initial assessments, case management, crisis intervention, working with a multi-disciplinary team
- Provided counseling and therapy services for clients meeting U.S. poverty levels and those with personality disorders, aiming to facilitate increased functioning and engagement with treatment.
- Assisted client in qualifying for WISC-IV certification by evaluating comprehension skills and identifying potential neurodevelopmental disorders.
Education
Master of Arts - Clinical Mental Health
Chicago State University
Chicago, IL12-2018
Bachelor of Science - Psychology, Criminal Justice
Chicago State University
Chicago, IL12-2012
Skills
- Mental health assessment
- Crisis intervention
- Crisis management
- Treatment planning
- Group therapy facilitation
- Documentation compliance
- Patient advocacy
Degrees
- B.A.
- B.S.
- M.A.
Timeline
Intake Assessment supervisor
Silver Oaks Behavioral Hospital
09.2024 - Current
Intake Psychiatric Assessor/ Crisis Worker:/mobile crisis
HRDI-Chicago
01.2022 - 09.2024
Social Science Specialist
Department of Veterans Affairs
08.2021 - 12.2021
Mental Health Technician 2
State of Illinois
05.2019 - 08.2021
Mental Health Technician
Cornerstone Services
02.2018 - 02.2019
Mental Health Counselor Supervisor (Intern and Volunteer for Nonprofit)
Emages Inc
08.2012 - 12.2019
Supervisor
Prosperity Financial Services
02.2010 - 08.2017
Milieu Coordinator
Aunt Martha's
01.2010 - 01.2017
Master of Arts - Clinical Mental Health
Chicago State University
Bachelor of Science - Psychology, Criminal Justice
Chicago State University