Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Jennings Jr

University Park,IL

Summary

Dynamic public safety professional with extensive experience at Franciscan Health Olympia Fields. Proven track record in crisis management and effective communication, enhancing staff competency through innovative training programs. Skilled in incident command and conflict de-escalation, successfully implementing security measures that significantly reduced vulnerabilities. Committed to fostering a safe environment for all.

Overview

41
41
years of professional experience

Work History

Sergeant/Public Safety Lead Officer

Franciscan Health Olympia Fields
04.2020 - Current
  • Developed and implemented training programs for new hires, resulting in increased staff competency levels.
  • Implemented new security measures based on risk assessments, significantly reducing potential vulnerabilities.
  • Collaborated with local law enforcement agencies to ensure coordinated response during emergency situations.
  • Handled sensitive information with discretion while investigating incidents involving employees or visitors.
  • Maintained accurate records of daily activities and incidents, enabling effective communication among team members.
  • Conducted thorough investigations into security incidents, providing detailed reports for management review.
  • Managed scheduling and deployment of security personnel, ensuring optimal coverage across all shifts.
  • Conducted regular reviews of current policies and procedures to identify areas for improvement or enhancement.

Public Safety Officer

Franciscan Health Olympia Fields
09.2013 - Current
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
  • Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
  • Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
  • Assisted in the evacuation of buildings during fire alarms or other emergencies, ensuring the safe and orderly exit of occupants.

Direct Support Personnel/Residential House Manager

Individual Advocacy Group
08.2002 - 11.2017
  • Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
  • Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
  • Organized social activities for residents to promote camaraderie and engagement within the community.
  • Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
  • Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
  • Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
  • Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
  • Developed strong relationships with residents, fostering a positive and supportive living community.
  • Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
  • Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Certified Pharmacy Technician Tutor

Malcolm X, City Colleges of Chicago
10.1993 - 10.2002
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Counted, measured, and compounded medications following standard procedures.
  • Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.

Combat Support Pharmacy Technician

United States Army
07.1984 - 02.1992
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Education

General Studies

Rich Central High School
Olympia Fields, IL
06-1984

Skills

  • Incident command
  • Firearms handling
  • Physical fitness
  • Law enforcement
  • De-escalation techniques
  • Crisis management
  • Conflict de-escalation
  • Effective communication

Timeline

Sergeant/Public Safety Lead Officer

Franciscan Health Olympia Fields
04.2020 - Current

Public Safety Officer

Franciscan Health Olympia Fields
09.2013 - Current

Direct Support Personnel/Residential House Manager

Individual Advocacy Group
08.2002 - 11.2017

Certified Pharmacy Technician Tutor

Malcolm X, City Colleges of Chicago
10.1993 - 10.2002

Combat Support Pharmacy Technician

United States Army
07.1984 - 02.1992

General Studies

Rich Central High School