Hi, I’m
Willie Johnson
Sales Engineer
Atlanta,GA
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
15
years of professional experience
3
years of post-secondary education
Work History
City of AtlantaAtlanta, GA
Field Training Unit Police Officer
11.2018 - Current
Job overview
- Investigated over 18,000+ crimes, accidents, offenses, and damage to property using components of Management Information System eg: Computer-Aided Dispatch (CAD), Records Management System (RMS), Mobile Data Terminal (MDT)
- Utilize Crime Analysis Software to get data and analytics to identify trends and patterns in criminal activity, informing strategic decision-making and resource allocation
- Provided over 150+ technical presentations and additional resources to community for education on crime prevention and safety measures, enhancing public awareness and promoting collaborative approach to maintaining public safety
- Provided coaching and mentoring to employees
- Proven ability to develop and implement creative solutions to complex problems
City Of Atlanta Department Of CorrectionsAtlanta, GA
Corrections Officer
08.2017 - 11.2018
Job overview
- Coordinated with local community organizations to develop and implement rehabilitation programs for inmates, with goal of reducing recidivism rates and improving community integration upon release
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints
ARCA Recycling IncAtlanta, Georgia
Operation Manager
04.2016 - 12.2017
Job overview
- Used operational customer relationship management (CRM) systems to help oversee over 25 warehouse personnel and customer relations
- Ability to use different routing software that assisted with optimization algorithms to help with delivery locations, time restraints and traffic conditions to efficiently route trucks
- Used Request for Proposal (RFP) to solicit bids from potential vendors to help facilitate, coordinate and supervise operation of warehouse personnel and daily tasks
- Ability to perform and direct moderately complex analysis in spreadsheet and database programs using Microsoft Office Suite
US ArmyAtlanta, Georgia
Transportation Sergeant/ Hazardous Materials Technician
10.2008 - 08.2013
Job overview
- Coordinated, monitored and supervised movement of over 5,000 personnel, equipment and cargo with net worth of over 250 million dollars resulting in 20% reduction of damaged goods
- Operated automated data terminal equipment to prepare movement documentation or related correspondence
- Conducted analysis of transportation requests to determine most cost- effective mode of transport
- Directly trained and supervised 10 -15 Army Soldier personnel daily which 0 safety incidents
Education
CareeristOnline
Certificate from Sales Engineer
12.2023 - 02.2024
University Overview
- Awarded (Salutatorian)
- Continuing education in Tech
DeVry UniversityVilla Park, IL
No Degree from Cybersecurity
09.2023 - 11.2024
University Overview
- Continuing education in Python & Linux Software
Atlanta Police AcademyAtlanta, GA
Post Certified Police Officer from Police Officer
11.2018 - 04.2019
Lincoln College of TechnologyMarietta, GA
Diploma from Audio Technology & Engineering
10.2014 - 12.2015
USAF Airmen Leadership School MaxwellMontgomery, AL
Certificate from Organizational Leadership
08.2006 - 11.2006
Skills
Critical Thinking and Problem Solving
Client/Customer Relationships
Time ManagementReport Writing
Learning Management Systems
Management Information Systems
CRM Software
Product Demonstration
MS Outlook Proficiency
Presentation Skills
Technical Training
Affiliations
National Technical Honors Society
Kappa Lambda Chi Military Fraternity
Timeline
Careerist
Certificate from Sales Engineer
12.2023 - 02.2024
DeVry University
No Degree from Cybersecurity
09.2023 - 11.2024
Atlanta Police Academy
Post Certified Police Officer from Police Officer
11.2018 - 04.2019
Field Training Unit Police Officer
City of Atlanta
11.2018 - Current
Corrections Officer
City Of Atlanta Department Of Corrections
08.2017 - 11.2018
Operation Manager
ARCA Recycling Inc
04.2016 - 12.2017
Lincoln College of Technology
Diploma from Audio Technology & Engineering
10.2014 - 12.2015
Transportation Sergeant/ Hazardous Materials Technician
US Army
10.2008 - 08.2013
USAF Airmen Leadership School Maxwell
Certificate from Organizational Leadership
08.2006 - 11.2006