Willie Jones
Atlanta,GA
Summary
Energetically led Bon Appetit's catering team, enhancing cafe aesthetics and boosting staff productivity through effective training and safety compliance. Excelled in food safety, inventory management, and resolving customer complaints, significantly preventing business loss. Mastered both the art of coffee shop operations and the science of sales tracking, showcasing a blend of hard and soft skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cafe/Supervisor - Catering
Bone Appetit
05.2012 - Current
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Improved cafe aesthetic appeal with regular maintenance activities and strategic decor updates.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
Education
Associate of Arts - Elementary Education
Lousiana Tech
Ruston, LA06.1988
Skills
Staff Training and Development
Health and Safety Regulations
Food Safety Compliance
Sales Tracking
Cost monitoring
Coffee Shop Operations
Certification
- SAFE SERVE CERTIFIED
Timeline
Cafe/Supervisor - Catering
Bone Appetit
05.2012 - Current
Associate of Arts - Elementary Education
Lousiana Tech
- SAFE SERVE CERTIFIED
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