Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Jones Jr

Indianapolis,IN

Summary

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

2
2
years of professional experience

Work History

Team Lead

Dollar General
Indianapolis
02.2024 - Current
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers to determine wants or needs.
  • Stocked shelves with merchandise according to company standards.

Operator

UPS
Indianapolis
11.2023 - 02.2024
  • Staged and sorted multiple types of products for loading.
  • Packed boxes and stock using organizational guidelines.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Assembled orders according to customer requests.
  • Processed returns of defective merchandise as required.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Operated scanners, computers, and other equipment to track orders.

Restaurant Team Member

Checkers
Indianapolis
01.2023 - 10.2023
  • Made meals in accordance with company standards and requirements.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Provided quality customer service with a friendly attitude.
  • Provided exceptional service to high volume of daily customers.

Education

GED -

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Performance monitoring
  • Conflict resolution
  • Quality control
  • Attention to detail
  • Hardworking and dedicated
  • Excellent communication
  • Dependable and reliable

Timeline

Team Lead

Dollar General
02.2024 - Current

Operator

UPS
11.2023 - 02.2024

Restaurant Team Member

Checkers
01.2023 - 10.2023

GED -

Ivy Tech Community College of Indiana

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Willie Jones Jr