Willie Kelly
Saint Cloud
Summary
As an Amazon delivery driver with experience in warehouse work and forklift operation, I play an essential role in ensuring smooth logistics. I safely operate delivery vehicles to make timely and accurate deliveries while offering excellent customer service. In the warehouse, I efficiently handle inventory, pick and pack orders, and use a forklift to load and unload heavy items, making sure everything is stored and transported securely. My forklift skills help maintain organization by moving large pallets and stock efficiently. By combining these responsibilities, I’m able to switch between driving, forklift operation, and warehouse tasks, all while focusing on safety, quality, and getting things done efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Groveland
09.2023 - 01.2025
- Safe and Efficient Driving: Operating the delivery vehicle safely and responsibly, following all traffic laws and road regulations.
- Package Handling: Loading and unloading packages with care, ensuring they are delivered in good condition.
- Timely Deliveries: Meeting delivery deadlines by following planned routes and adjusting for traffic conditions to ensure packages are delivered on time.
- Route Navigation: Using GPS or Amazon’s delivery app to follow designated routes and adjust for any changes, such as detours or unexpected traffic.
- Customer Interaction: Providing excellent customer service by delivering packages to the correct address, obtaining signatures if required, and addressing any issues professionally.
- Package Scanning: Scanning packages before delivery to confirm the correct items are being delivered and keeping track of any undelivered packages.
- Problem Solving: Handling any delivery issues, such as incorrect addresses or delivery delays, by communicating with dispatch or customers.
- Vehicle Maintenance: Ensuring the delivery vehicle is well-maintained, reporting any issues, and keeping it clean.
- Documentation: Maintaining accurate records of deliveries, including signatures, photos, and any issues encountered during the delivery process.
- Safety and Compliance: Adhering to Amazon’s safety policies and procedures, including those related to health, security, and vehicle safety.
- Flexibility: Being adaptable to changes in your daily schedule or route and responding to urgent delivery requests when needed.
- Team Collaboration: Communicating effectively with dispatchers, other drivers, and Amazon staff to resolve issues and improve the overall delivery process.
Warehouse Worker
Target
Hinesville
09.2018 - 04.2023
- As a warehouse worker, my responsibilities included operating forklifts to transport materials efficiently, accurately picking orders using a scanner and computer system, and lifting heavy items as needed. I ensured inventory accuracy by reading and verifying labels while maintaining a clean and organized workspace. Additionally, I collaborated closely with team members to promote a productive and safe work environment.
Education
High School Diploma -
Jasper County High School
Ridgeland, SC05-2001
Skills
- Safe and Efficient Driving: Operating the delivery vehicle safely and responsibly, following all traffic laws and road regulations
- Package Handling: Loading and unloading packages with care, ensuring they are delivered in good condition
- Timely Deliveries: Meeting delivery deadlines by following planned routes and adjusting for traffic conditions to ensure packages are delivered on time
- Route Navigation: Using GPS or Amazon’s delivery app to follow designated routes and adjust for any changes, such as detours or unexpected traffic
- Customer Interaction: Providing excellent customer service by delivering packages to the correct address, obtaining signatures if required, and addressing any issues professionally
- Package Scanning: Scanning packages before delivery to confirm the correct items are being delivered and keeping track of any undelivered packages
- Problem Solving: Handling any delivery issues, such as incorrect addresses or delivery delays, by communicating with dispatch or customers
- Vehicle Maintenance: Ensuring the delivery vehicle is well-maintained, reporting any issues, and keeping it clean
- Documentation: Maintaining accurate records of deliveries, including signatures, photos, and any issues encountered during the delivery process
- Safety and Compliance: Adhering to Amazon’s safety policies and procedures, including those related to health, security, and vehicle safety
- Flexibility: Being adaptable to changes in your daily schedule or route and responding to urgent delivery requests when needed
- Team Collaboration: Communicating effectively with dispatchers, other drivers, and Amazon staff to resolve issues and improve the overall delivery process
Certification
- RC
- Reach truck
Timeline
Delivery Driver
Amazon
09.2023 - 01.2025
Warehouse Worker
Target
09.2018 - 04.2023
High School Diploma -
Jasper County High School