Willie Lyons

Huntington

Summary

Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.

Overview

years of professional experience

Work History

Assistant General Manager

U-Haul Moving & Storage

Huntington, WV

01.2024 - Current

Oversee daily operations including rental logistics, fleet coordination, and customer service execution in a high-volume location.
Negotiate and finalize rental agreements and service contracts while ensuring compliance and customer satisfaction.
Manage storage client accounts, resolve billing issues, and advise customers on long-term rental solutions.
Perform vehicle inspections and maintenance (R&D Levels 1–2 certified); certified in LPG tank inspection and refill.
Utilize POS systems, CRM tools, inventory tracking systems, and internal reporting software to improve operational efficiency.
Balance frontline service, operational management, and technical responsibilities in a fast-paced environment.

Personal Shopper

Walmart

South Point, OH

01.2022 - 01.2024

Leveraged internal inventory systems and mobile applications to fulfill high-volume orders with speed and accuracy.
Maintained strong customer satisfaction through substitution management, issue resolution, and dispatch coordination.
Collaborated cross-functionally to manage dynamic order flow and real-time fulfillment challenges.
Gained hands-on experience with retail backend systems and operational logistics.

Education

BBA - Management Information Systems

Marshall University

Huntington, WV

05-2026

Skills

Technical: Excel (advanced functions, pivot tables), SPSS, CRM systems, Office 365, POS systems, Windows OS, Python (basic), C (basic), Prompt Engineering & AI Integration
Business & Analytical: Project Management, Data Analysis & Reporting, Systems Thinking, Accounting, Finance, Economics, Marketing
Professional: Leadership, Contract Negotiation, Operational Management, Team Coordination
Staff management
Inventory control

Operations management
Employee scheduling
Training and development background
Sales techniques
Workflow coordination

Affiliations

Kappa Sigma – Tau-Nu Chapter
Grand Treasurer (2024–2025)
Managed a $75,000 annual operating budget with full financial accountability and reporting transparency.
Led fundraising initiatives generating over $15,000 for Military Heroes.
Implemented a digital payment system reducing processing time by 30% and improving compliance rates.
Achieved the highest collection rate in chapter’s 10-year history (72.3%).
Coordinated financial planning across executive board to align budget allocations with strategic goals.

Timeline