Willie Marshall
Tampa,fl
Summary
A committed Firefighter with background in combating and extinguishing fires, performing EMS rescues, and promoting fire safety through public education presentations. Strengths include strong leadership skills, high physical fitness levels, sharp problem-solving abilities, and adaptability during emergencies. Proven track record of maintaining safety standards while managing dangerous situations effectively.
Overview
9
9
years of professional experience
Work History
Firefighter EMT
St. Petersburg Fire Rescue
St. Petersburg, Florida
03.2023 - Current
- Laid hose lines and operated nozzles, hydrants, and fire extinguishers.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Participated in community education programs on fire safety and prevention.
- Conducted patient assessments and documented vital signs accurately.
- Maintained medical equipment and ensured readiness for use.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Emergency Medical Responder
Americare Ambulance
Seffner, Florida
06.2021 - 03.2023
- Assessed patient needs, and checked vital signs to determine treatment.
- I interviewed the patient to identify the scope of the medical emergency.
- Treated patients with impaired airways and other respiratory problems to create a flow of oxygen.
- Operated emergency vehicles with caution to keep patients, the public, and first responders safe.
- Reviewed inventory levels prior to the shift, and restocked the ambulance to prepare for service.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
Customer Service Representative
Maximus
Tampa, FL
06.2019 - 06.2020
- Delivering healthcare information to millions of Americans in need of health insurance.
- Helping families and individuals shop for and enroll in affordable health insurance, while resolving customer complaints from fraudulent activities to misinformation or misrepresentation.
Dog Boarding Coordinator
Lucky Dog Daycare & Boarding
Tampa, FL
01.2017 - 08.2017
- Monitor dog interactions to identify stress signs, ensuring safety and comfort
- Monitoring profiles and managing intake schedules to prevent exceeding maximum capacity based on staffing
- Build trusting relationships with owners and potential clients by phone
Education
Certificate - Fire Fighter
Aparicio-Levy Technical Center
Tampa, FL05.2022
Certificate: Emergency Medical Tech. -
Aparicio-Levy Technical Center
Tampa, FL06-2021
Skills
- Fire suppression
- Life safety education
- Problem solving
- Customer service
- Team collaboration
- Critical incident stress management
- Patient care documentation
- Leadership skills
- Forcible entry techniques
- Medical equipment usage
- First aid and CPR
- Cultural sensitivity
Timeline
Firefighter EMT
St. Petersburg Fire Rescue
03.2023 - Current
Emergency Medical Responder
Americare Ambulance
06.2021 - 03.2023
Customer Service Representative
Maximus
06.2019 - 06.2020
Dog Boarding Coordinator
Lucky Dog Daycare & Boarding
01.2017 - 08.2017
Certificate - Fire Fighter
Aparicio-Levy Technical Center
Certificate: Emergency Medical Tech. -
Aparicio-Levy Technical Center