Willie Natiel

Work History

Plumbling Shop Manager

Cornerstone Plumbing

06.2022 - Current

Established and optimized schedules to keep coverage and service in line with forecasted demands.
Mitigated business risks by working closely with staff members and assessing performance.
Monitored and analyzed sales reports to identify opportunities for growth.
Interacted well with customers to build connections and nurture relationships.
Controlled costs by effectively negotiating with vendors, saving $72,000 on budget per year.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.

3rd Shift Lead Operator

Impact Molding Clearwater

06.2022 - 06.2022

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Devised and implemented processes and procedures to streamline operations.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Evaluated staff performance and provided coaching to address inefficiencies.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Collected, arranged, and input information into database system.
Observed packing operations to verify conformance to specifications.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with goals and specifications.
Frequently inspected production area to verify proper equipment operation.
Maintained database systems to track and analyze operational data.

Warehouse Manager

Glo Lawnmower Repair Parts And Supply

11.2003 - 05.2014

Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Created and enforced detailed organization processes to increase quality and service standards.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Tracked production and quality control systems to proactively identify deficiencies.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Developed safety programs to protect workers and reduce injuries.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Coordinated driver dispatch to accomplish daily delivery requirements.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Developed and maintained knowledgeable and productive team of employees.
Collaborated with manufacturing and supply chain management.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Conducted research to address shipping errors and packaging mistakes.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

Production Manager

Orion Direct Inc

10.2001 - 11.2003

Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Monitored team budgets to keep projects on task and avoid waste.
Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Analyzed production data and prepared reports for senior management.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Managed internal operational standards and productivity targets.
Resolved issues quickly to maintain productivity goals.
Estimated labor requirements to support anticipated workload.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Reviewed work for quality and compliance with company standards and design specifications.
Sourced materials to keep up with production goals and meet customer demands.
Reviewed maintenance and repair problems to determine appropriate action for resolution.
Standardized production procedures, job roles, and quality assurance guidelines.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Prepared and maintained production reports and personnel records.
Coordinated with other departments to align production with customer requirements.

Mailroom SupervisorCh

Chesapeake Publishing & Printing

08.1995 - 09.2001

Identified mailroom equipment malfunctions and contacted technicians for assistance.
Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Inspected mail for damages and took appropriate action to deliver in good condition.
Developed strategies to speed up mail mail sorting and delivery processes.
Coordinated mailroom team's workflow, delegating tasks to all employees.
Utilized physical strength to move mail and packages of varying sizes and weights.
Maintained customer satisfaction by responding to customer inquiries and complaints.
Used automated mail processing equipment to sort and collate mail.
Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
Maintained high level of confidentiality with mail items in line with regulations.
Maintained clean and organized mail room to promote safety and efficiency.
Proved successful working within tight deadlines and a fast-paced environment.

Route Salesman and Merchandiser

Pepsi Cola

08.1992 - 07.1995

Displayed products properly at customer sites and according to company specifications and policies.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Maintained positive relationships with customers to promote continued business opportunities.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Communicated regularly with dispatcher for delivery route details and changes.
Utilized route optimization software to plan and manage delivery routes.
Operated delivery vehicles safely and efficiently.
Boosted revenues by upselling and cross-selling products to new and established customers.
Processed payments, made change, and provided receipts.
Maintained records of sales and customer information to support accuracy.
Maintained positive relationships with customers using good communication and follow-through abilities.
Collaborated with customers to identify needs and provided catered solutions
Maintained up-to-date knowledge of products and services to address customer inquiries
Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Developed strong customer base through efficient and reliable service.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Processed customer payments and kept accurate financial records.
Immediately addressed problems with customers to promote speedy resolution.
Represented wide range of products and brands.
Stocked shelves and loaded orders to prepare deliveries.
Assisted with sorting and organizing stockroom items.
Completed daily pre- and post-trip vehicle inspections.
Delivered orders to customers to drive full satisfaction.

Company Supply Sergeant

US Army

08.1981 - 06.1992

Divided and categorized cargo received and redirected shipments in response to customer requests.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Planned and conducted annual section training.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Reduced risks by enforcing compliance with applicable regulations and directives.
Developed and maintained knowledgeable and productive team of employees.
Completed regular inventory counts of equipment on book for unit.
Created and enforced detailed organization processes to increase quality and service standards.
Oversaw supply requests, accountability, and receipts.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Integrated warehouse operations.
Used comprehensive inventory management system to reduce overages and shortages.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Participated in continuous improvement in contract execution process and delivered recommendations, ideas and plans to HQ
Trained new soldiers on job duties, company policies, and safety procedures.
Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain.
Coordinated driver dispatch to accomplish daily delivery requirements.
Maintained automated system for tracking group supplies and equipment.
Prepared unit and organizational supply documentation.
Evaluated unit supply requirements and coordinated timely replenishment.
Maintained records of supply transactions for accuracy and tracking.
Organized records of vehicles, schedules and completed orders.

Summary

Overview

Work History

Plumbling Shop Manager

3rd Shift Lead Operator

Warehouse Manager

Production Manager

Mailroom SupervisorCh

Route Salesman and Merchandiser

Company Supply Sergeant

Education

No Degree -

High School Diploma -

Skills

Timeline

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