Willie Newborn
Arkadelphia,AR
Overview
5
5
years of professional experience
Work History
Counselor-in-Training
Harbor House Recovery
Hot Springs, AR
05.2022 - Current
- Assisted clients with goal setting and crisis intervention planning.
- Conducted intake assessments to determine the best course of treatment for each client.
- Supported clients in developing coping strategies to manage their mental health needs.
- Collaborated with clinical team members on case reviews and treatment plans.
- Monitored client's progress toward achieving goals set forth in treatment plan.
- Observed experienced counselors while they conducted sessions with clients.
- Assisted with administrative tasks such as scheduling appointments or filing paperwork.
- Maintained clinical records to promote strong compliance with federal standards.
- Complied with federal and corporate guidelines to safeguard continuous level of patient confidentiality.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Referred individuals to outside resources and services for additional support.
- Coordinated resources to support clients and help each achieve targets.
- Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
Production Worker
Mountain Valley Water Of South Arkansas
Hot Springs, AR
03.2021 - 02.2022
- Operated forklift to move materials and finished products within warehouse.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Set up and operated production machinery according to specific standards and protocols of company.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Followed safety protocols while operating machines and equipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Troubleshot technical issues that arose during assembly process.
- Reported any issues to supervisor immediately for resolution.
- Verified accuracy of finished products against work orders or blueprints.
- Conducted routine maintenance checks on all machinery used in the production line.
- Cleaned up work area at end of shift to maintain safe working environment.
- Ensured proper labeling of completed products before shipping out.
- Tracked production data such as number of items produced per hour, day, week.
- Communicated with team members regarding tasks assigned during shift.
- Kept operations area neat and orderly to minimize obstacles.
- Sorted and packaged products to prepare for processing or shipment.
- Adhered strictly to established guidelines and procedures while performing duties.
- Identified defective parts or components and removed them from production line.
- Organized storage areas for efficient retrieval of items when needed.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Unloaded and sorted products and transported items to proper locations.
- Recorded inspection results after production runs.
- Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Counselor Technician
Quapaw House
Hot Springs, AR
03.2020 - 02.2021
- Assisted clients in developing and implementing individualized service plans.
- Conducted assessments of client's needs, strengths, and preferences.
- Maintained accurate records of client interactions and progress notes.
- Created a safe and secure environment for clients to explore their feelings and emotions.
- Monitored clients' behavior to ensure safety within the facility setting.
- Communicated effectively with clients, families, team members and external agencies and resources as appropriate.
- Developed positive relationships with clients by actively listening to them without judgement or bias.
- Modeled healthy coping mechanisms during difficult conversations or situations.
- Observed changes in moods or behaviors among clients to help identify any potential issues before they arise.
- Provided encouragement and support throughout the recovery process for all clients served.
- Helped complete initial assessments and intake for new program participants.
- Supervised program participants under direction of senior program leadership and reported concerning behaviors.
- Used approved crisis intervention techniques to de-escalate situations and maintain staff safety.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Documented patient interactions in compliance with HIPAA requirements.
- Provided excellent service to patients through personable communication.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Tracked client movement on and off unit by documenting times and destinations.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.2
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Verified patient health history and contact information for chart accuracy.
- Interviewed new patients to complete admission forms and assess mental health status.
- Encouraged development of relevant skills to help overcome specific concerns.
General Production Worker
First Staffing
Hot Springs, AR
09.2019 - 03.2020
Timeline
Counselor-in-Training
Harbor House Recovery
05.2022 - Current
Production Worker
Mountain Valley Water Of South Arkansas
03.2021 - 02.2022
Counselor Technician
Quapaw House
03.2020 - 02.2021
General Production Worker
First Staffing
09.2019 - 03.2020
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