Summary
Overview
Work History
Education
Skills
Timeline
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Willie Nicholson

Washington,DC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

6
6
years of professional experience

Work History

Cashier, Housekeeping, Customer Service

Whole Foods Market Inc
07.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Amazon Shopper

Amazon
07.2021 - 05.2022
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Selected best-quality perishable items such as meat and produce.
  • Demonstrated speed and accuracy in order item selection.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Verified each item matched order sheet's description.

Barista

Starbucks
06.2017 - 11.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

High School Diploma -

Spingarn Senor High
2500 Benning RD N.E Washington D.C.
06.2007

Skills

  • Cash Handling
  • Payment Processing
  • Cash Register Operation
  • ID Verification
  • Returns Processing
  • Customer Assistance
  • Customer Service
  • Money Handling
  • Moderate at American sign language
  • Customer Relations
  • Cleaning and Sanitizing
  • Written and Verbal Communication

Timeline

Cashier, Housekeeping, Customer Service

Whole Foods Market Inc
07.2022 - 05.2023

Amazon Shopper

Amazon
07.2021 - 05.2022

Barista

Starbucks
06.2017 - 11.2021

High School Diploma -

Spingarn Senor High

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Willie Nicholson