Summary
Overview
Work History
Education
Skills
Timeline
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Willie Pearson

Madison,MS

Summary

Dynamic and results-driven professional with extensive experience as a Owner/Barber at Diversity Barber and Beauty. Proven expertise in hair cutting and exceptional customer service, fostering strong client relationships. Recognized for mentoring junior barbers and enhancing client satisfaction through tailored consultations and trendy styles, contributing to increased customer retention and positive reviews.

Overview

32
32
years of professional experience

Work History

Professional Barber

Diversity Barber and Beauty
08.2005 - 01.2024
  • Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
  • Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
  • Participated in ongoing professional development opportunities, staying current on latest trends and techniques in the industry.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
  • Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
  • Stayed up-to-date on industry best practices through regular attendance at trade shows, seminars, workshops, webinars, and other educational events relevant to the barber profession.
  • Demonstrated strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
  • Offered expert advice on hair maintenance routines and product usage, empowering clients to achieve desired looks at home between appointments.
  • Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
  • Provided exceptional service by promptly addressing any issues or concerns raised by clients during their visit, ensuring a positive salon experience.
  • Increased customer retention through exceptional communication skills and building rapport with clients.
  • Mentored junior barbers in advanced cutting techniques and styling methods, improving overall team performance.
  • Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
  • Managed inventory of styling products and tools, ensuring consistent availability of necessary supplies for daily operations.
  • Collaborated with salon management to create and execute promotional campaigns that attracted new clients and increased overall business revenue.

Truck Driver

US Army
05.1992 - 06.1995
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed routine maintenance on truck to keep in working order.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected load security and checked for damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Education

High School Diploma -

Biloxi High School
Biloxi, MS
05-1992

Skills

  • Hair cutting
  • Shaving techniques
  • Customer service
  • Client consultation
  • Barber shop management
  • Product knowledge
  • Time management
  • Hygiene standards
  • Inventory management
  • Mentoring junior barbers
  • Client relationship building
  • Problem solving
  • Attention to detail

Timeline

Professional Barber

Diversity Barber and Beauty
08.2005 - 01.2024

Truck Driver

US Army
05.1992 - 06.1995

High School Diploma -

Biloxi High School

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Willie Pearson