Willie Sullivan
Memphis,TN
Summary
Management Supervisor develops relationship with referral agencies and oversees emergency response teams. Trains personnel to respond appropriately in crisis situations with detailed protocols and clear communication of specific tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure prospective position. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Lead Emergency Response Assessor
Lakeside Behavioral Health System
03.2023 - Current
- Supervised RNs, Social Workers, Therapist, and non-licensed nursing personnel
- Delivered patient care through assessment to facilitate optimum patient care.
- Evaluated patients presented with mental health crisis in emergency room in a timely manner.
- Assigned patients to appropriate treatment area based upon current mental health & medical issues.
- Collaborated with medical staff and referral agencies to coordinate transfers and placements
- Self-motivated, with a strong sense of personal responsibility.
- Interviewed, hired and managed current personnel.
Admissions Specialist
Lakeside Behavioral Health System
11.2015 - Current
- Reviewed and verified data on all submitted documentation for prospective admissions
- Completed psychosocial assessments and determine appropriate level of care needed for people in crisis: i.e. mental health, detox, rehab, and behavioral.
- Completed admissions duties with timeliness and accuracy.
- Provided telephonic and in-person risk assessment and crisis intervention.
- Answered phones, called prospects and handled initial email contacts for applicants to inpatient and outpatient programs.
- Coordinated admissions with medical staff, patients, and referral agencies
Admission Coordinator
Delta Medical Center
01.2016 - 10.2018
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Completed preliminary paperwork for incoming and outgoing patients.
- Contacted prospective students via email and phone calls.
- Handled inquiries from prospective referrals to provide detailed information regarding admissions process.
Mental Health Therapist
Youth Villages
08.2013 - 07.2015
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Utilized meditation and visualization to support clients in meeting therapeutic goals.
Education
Master of Science - Counselor Education
Mississippi State University
Starkville, MS08.2013
Bachelor of Science - Psychology
Mississippi State University
Starkville, MS08.2010
Skills
- Medical Emergency Response
- Client Assessments
- Data Integrity
- Providing Briefings
- Document Organizing
- Employee Performance
- Weekly Payroll
- Conflict Resolution Tactics
- Revenue Growth
- Telephone Interviews
- Information Collection
Timeline
Lead Emergency Response Assessor
Lakeside Behavioral Health System
03.2023 - Current
Admission Coordinator
Delta Medical Center
01.2016 - 10.2018
Admissions Specialist
Lakeside Behavioral Health System
11.2015 - Current
Mental Health Therapist
Youth Villages
08.2013 - 07.2015
Master of Science - Counselor Education
Mississippi State University
Bachelor of Science - Psychology
Mississippi State University
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