Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Willie Thomas Jr.

Missouri City,TX

Summary

Resourceful Delivery Supervisor able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 20+ years of experience working in busy but productive safe environments.

Overview

30
30
years of professional experience
1
1
Certification

Work History

UPS Package Handler

UPS
08.2021 - Current
  • Responsible for loading incoming packages into outgoing trailers headed various states through out the country from Stafford, Texas for daily shipment
  • Responsible for reporting to work early to setup equipment in work area due to exhibiting excellent work habits and the ability to report to work on time on a regular basis
  • Responsible for breaking down any jams on the feeder machine
  • Responsible for assisting fellow coworkers when package on their incoming belt became over crowded/to full.

Supervisor

UPS
08.2022 - 04.2024
  • Responsible for managing Hub and sort activities, training and coaching employees who work in my area through utilization of the Cornerstone process
  • Ensure that all packages are sorted accurately and loaded onto the appropriate trailers for movement to next location
  • In addition to, must ensure that loads are dispatched on time and to the appropriate location
  • Supervises 5-9 employees on any given day
  • Immediate responsibilities include supervising and developing others, supervising the assistance of internal and external customer needs, supervise hub and sort operations and supports safety compliance.

Delivery Driver

GLOBAL SOLUTIONS GROUP
09.2020 - 03.2021
  • Perform routine inspections of delivery vehicle
  • Notify management of any needed repairs
  • Navigate and maneuver delivery vehicle through city and rural areas safely
  • Load vehicle safely to correspond/parallel the delivery route sheet
  • Delivery areas include south Houston, Pearland, Rosharon, League City, Webster, Clearlake, Seabrook, Galveston, LaPort, Baytown, Deerpark, Galena Park, Pasadena etc
  • Out of town areas on occasions has included Lufkin, Cleveland, Livingston, College Station, Huntsville, Nacogdoches, Onalaska, Beaumont, Port Arthur, Winnie, Texas
  • Lake Charles, LA.

Recruiter/ Director of Facilities Management

BUILDING SYSTEM
01.2017 - 08.2020
  • Owner/ Manager: Shirley Brigham : TASKS
  • Performed and documented routine inspections and maintenance activities
  • Carried out heavy cleaning tasks and special projects
  • Follow ALL health and safety regulations
  • Notify management of occurring deficiencies or needs for repairs
  • Stock and maintained supply rooms
  • KNOWLEDGE
  • Customer and Personal Service- Knowledge of principals and processes for providing customer and personal services
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • SKILLS
  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • ABILITIES
  • Near Vision- The ability to see details at close range
  • Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Static Strength- The ability to exert maximum muscle force to lift, push, pull, or carry objects
  • Trunk Strength- The ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing
  • Extent Flexibility- The ability to bend, stretch, twist, and reach with all limbs (arms and/or legs)
  • WORK ACTIVITIES
  • Performing General Physical Activities- Performing physical activities that require considerable use of arms and legs with the movement of the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials
  • Handling and Moving Objects- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things
  • Inspecting Equipment, Structures, or Material- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects
  • Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person
  • Obtaining Information- Observing, receiving, and otherwise obtaining information from all relevant sources.

Letter Carrier/safety Captain/Union rep.

United States Postal Service
07.1998 - 12.2017
  • Supervisor: Freeman Money (713)204-9556: TASK
  • Part-time supervisor over letter carriers and clerks
  • Tasked with managing routes and scheduling clerks, assisting over the counter customers
  • Union steward- represented letter carriers during grievances, disciplinary cases and daily violations according to daily operation procedures
  • Schedule grievance meetings with upper management to discuss possible violations, discipline, attendance and accident situations
  • Scanned labels on letters or parcel to confirm receipt
  • Obtain signed receipt for registered, certified, & insured mail, collect associated charges & complete any necessary paperwork
  • Return to the post office with mail collected from homes, businesses, & public mailboxes
  • Sort mail for delivery, arranging it in delivery sequence
  • Delivery mail to residences & business establishments along specified routes by walking or driving, using a combination of satchels, carts, & small trucks
  • TECHNOLOGY SKILLS
  • Data base user interface & query software (Address Management System AMS; Automated Data Collection System ADCS; End of Run Report EOR
  • ERP (Enterprise resource planning) software- Delivery operations information system DOIS
  • Map creation software- Delivery Routing System DRS
  • Operating system software- Microsoft Windows
  • Time accounting software- Electric Time Clock (ETC)
  • KNOWLEDGE
  • Customer & Personal Service- Knowledge of principles and processes for providing customer and personal services
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Public Safety and Security- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
  • Sales and Marketing- Knowledge of principles and methods for showing, promoting, and selling products or services
  • This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • SKILLS
  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Social Perceptiveness- Being aware of others' reactions and understanding why they do
  • Speaking- Talking to others to convey information effectively
  • ABILITIES
  • Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules
  • Near Vision- The ability to see details at close range
  • Arm-Hand SteadinessThe ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
  • Category Flexibility- The ability to generate or use different sets of rules for combining or grouping things in different ways
  • Oral Comprehension- The ability to and understand information and ideas presented through spoken words and sentences
  • WORK STYLES
  • Dependability- Responsible, and dependable, and fulfilling obligations
  • Attention to Detail- Job requires being careful about detail and thorough in completing work tasks
  • Integrity - Honest and ethical
  • Independence- Developed one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done
  • Self Control- Maintained composure, kept emotions in check, controlled anger, and avoided aggressive behavior, even in very difficult situations
  • WORK VALUES
  • Support - Occupations that satisfy this work value offer supportive

Personal Trainer

Gold's Gym
09.1996 - 06.1998
  • TASKS
  • Offer alternatives during trainings to accommodate different levels of fitness
  • Plan training sessions and choose different workouts for each set of muscles, depending on participants' capabilities and limitations
  • Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirement
  • Observe client(s) and inform them of corrective measures necessary for skill improvement
  • Monitor participants' progress and adapt programs as needed
  • KNOWLEDGE
  • Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Education and Training- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and the measurement of training effects
  • Psychology- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
  • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • SKILLS
  • Instructing- Teaching others how to do something
  • Service Orientation- Actively looking for ways to help people
  • Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do
  • Speaking- Talking to others to convey information effectively
  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • ACTIVITIES
  • Performing General Physical Activities- Performing physical activities that require considerable use of your arms and legs and moving your body, such as climbing, lifting, stopping, and handling of materials
  • Updating and Using Relevant Knowledge- Keeping up to date technically and applying new knowledge to your job
  • Establishing and Maintaining Interpersonal Relationships- Developing constructive and cooperative working relationships with others and maintaining them over time
  • Performing for or Working Directly with the Public- Performing for people or dealing directly with the public
  • This includes serving customers in restaurants and stores and receiving clients or guests
  • Handling and Moving Objects- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Security Officer

ABM SERCURITY
06.1994 - 06.1997
  • TASKS
  • Lock doors and gates of entrances and exits to secure buildings
  • Answer alarms and investigate disturbances
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • KNOWLEDGE
  • Public Safety and Security- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
  • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • SKILLS
  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
  • Speaking- Talking to others to convey information effectively
  • Coordination- Adjusting actions in relation to others' action
  • Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • ABILITIES
  • Problem Sensitivity- The ability to tell when something is wrong or is likely to go wrong
  • Only recognizing there is a problem
  • Far Vision- The ability to see details at a distance
  • Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Selective Attention- The ability to communicate information and ideas in speaking so others will understand
  • WORK ACTIVITIES
  • Receiving Information- Observing, receiving, and otherwise obtaining information from all relevant sources
  • Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Documenting/Recording Information-Entering, transcribing, recording, storing, or maintaining information in written or electric/magnetic form
  • Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems
  • Monitor Processes, Materials, or Surroundings- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems
  • DETAILED WORK ACTIVITIES
  • Block physical access to restricted areas
  • Investigate illegal or suspicious activities
  • Respond to emergencies to provide assistance
  • Monitor access or flow of people to prevent problems
  • Prevent unauthorized individuals from entering restricted areas.

Distribution Clerk

ABM SERCURITY
06.1994 - 09.1996
  • TASKS
  • Examine shipment content and compare with records, such as manifests, invoices, or orders, to verify accuracy
  • Requisition and store shipping materials and maintain inventory of stock
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools or postage meter
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes
  • KNOWLEDGE
  • Clerical- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records and transcription, designing forms, and other office procedures and terminology
  • Computers and Electronics- Knowledge of processors, electronic equipment, and computer hardware and software, including applications and programming
  • Production and Processing- Knowledge of raw materials, production processes, quality control, cost, and other techniques for maximizing the effective manufacture and distribution of goods
  • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Mathematics- Knowledge of arithmetic
  • Algebra
  • Geometry
  • Calculus, statistics, and their applications
  • SKILLS
  • Speaking- Talking to others to convey information effectively
  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Reading Comprehension- Understanding written sentences and paragraphs in work related documents
  • Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Monitoring- Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action
  • DETAILED WORK ACTIVITIES
  • Inspect shipments to ensure correct order fulfillment
  • Prepare documentation for contracts, transactions, or regulatory compliance
  • Store items, supplies, or equipment
  • Package objects for shipping
  • Order materials, supplies, or equipment
  • Warehouse experience
  • English
  • Forklift
  • Tutoring
  • Agile
  • Climbing
  • Crisis Management
  • Inventory control
  • Materials handling
  • SAP
  • Supervising experience
  • Operating Systems
  • Program Development
  • Personal Training
  • PeopleSoft
  • Customer service
  • Communication skills
  • Analysis skills
  • Time management
  • Leadership
  • Quality control
  • Supply chain
  • Manufacturing
  • Analysis skills
  • Supervising experience
  • SAP
  • Customer service
  • Climbing
  • Driving
  • PeopleSoft
  • Leadership
  • Forklift
  • Conflict management
  • Operating systems
  • Agile
  • Recruiting
  • Tutoring
  • Cash handling
  • Team management
  • Statistics
  • Clerical experience
  • Conflict
  • Criminal investigation
  • Warehouse experience
  • Management
  • Warehouse management system
  • English
  • Communication skills
  • Time management
  • Inventory management
  • Heavy lifting
  • Microsoft Word
  • Budgeting
  • Microsoft Excel
  • Microsoft Outlook
  • Mechanical knowledge
  • Shop math.

Education

Certification -

Mid-Atlantic OTI Education Center
12.2017

Industrial Process Control Tech

San Jacinto College District
Pasadena, TX
1997

Kinesiology

Texas Southern University
Houston, TX
1994

Kinesiology

Houston Community College
Houston, TX
1993

Kinesiology

Sam Houston State University
Huntsville, TX
1992

Diploma -

Jesse H. Jones High School
Houston, TX
06.1991

Skills

  • Data base user interface and query software
  • Enterprise application integration software- EDI systems
  • Enterprise resource planning ERP software
  • Label making software- Barcode labeling software
  • Materials requirements planning logistics and supply chain software

Certification

  • INDUSTRIAL PROCESS CONTROL TECH, 12/1997, Present
  • CERTIFIED SAFETY EXPERT, 01/2018, Present
  • Health & Safety for Scaffolds and Scaffolding Work, 12/2017, Present
  • Construction Safety, 12/1997, Present
  • Behavior Based Safety, 12/1997, Present
  • Driver's License
  • TABC Certified

Assessments

Work motivation, Proficient, 08/2020

Timeline

Supervisor

UPS
08.2022 - 04.2024

UPS Package Handler

UPS
08.2021 - Current

Delivery Driver

GLOBAL SOLUTIONS GROUP
09.2020 - 03.2021

Recruiter/ Director of Facilities Management

BUILDING SYSTEM
01.2017 - 08.2020

Letter Carrier/safety Captain/Union rep.

United States Postal Service
07.1998 - 12.2017

Personal Trainer

Gold's Gym
09.1996 - 06.1998

Security Officer

ABM SERCURITY
06.1994 - 06.1997

Distribution Clerk

ABM SERCURITY
06.1994 - 09.1996

Certification -

Mid-Atlantic OTI Education Center

Industrial Process Control Tech

San Jacinto College District

Kinesiology

Texas Southern University

Kinesiology

Houston Community College

Kinesiology

Sam Houston State University

Diploma -

Jesse H. Jones High School

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Willie Thomas Jr.