Willie Velasco-lewis
Concord,CA
Summary
I have seven years as a security experience and 6 out of 7, working grave. As a Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance, hospital protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. while also Committed to honesty and integrity staying professional in all situations.
Overview
7
7
years of professional experience
Work History
UCSF-Hospital Security Officer
Allied Security
05.2023 - Current
- Greeted guests professionally and courteously .
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess.
- Secured premises and personnel by patrolling property.
- Oversaw daily monitoring and patrolled buildings, grounds, and hospital.
Grave Laboratory Security-Dispatch/Rover
Securitas Security Services USA
04.2020 - 05.2023
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Studied building floor plans to give directions and provide accurate information.
- Patrolled assigned areas to provide guest assistance while remaining alert for suspicious circumstances or individuals.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitoring Lab equipment and specimens.
Grave Supervisor
Planned Companies
02.2017 - 01.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows on the residential property.
- Handled resident complaints, resolved issues, and adjusted policies to meet changing needs. Due to every resident needing special accommodations whether that be maintenance issues, disputes or working with SFPD.
- Monitored workflow to improve employee time management and increase productivity. while also meeting the needs of upper management and creating a safe environment for the clientele and residents.
- Worked with CCTV Cameras daily and with software's Microsoft, Excel, LNL, Rentcafe and Yardi.
- Coached individuals on a consistent basis for the hired roll.
- Accurate reporting skills.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Worked as a grave supervisor for 2 years .
Education
No Degree - Criminal Justice
Las Positas College
Livermore, CA2017
High School Diploma -
Patterson High School
Patterson, CA05.2014
Skills
- Safety and Security
- Microsoft SharePoint
- Staff Management
- Microsoft Excel
- Microsoft Outlook
- Emergency Response
- Reporting Skill
- Critical Thinking
- LNL
Timeline
UCSF-Hospital Security Officer
Allied Security
05.2023 - Current
Grave Laboratory Security-Dispatch/Rover
Securitas Security Services USA
04.2020 - 05.2023
Grave Supervisor
Planned Companies
02.2017 - 01.2020
No Degree - Criminal Justice
Las Positas College
High School Diploma -
Patterson High School
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