Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Willie C. Love

Administrative Clerk
Jackson,TN

Summary

Talented Assistant Coordinator bringing 2 years of experience managing daily activities and achieving organizational goals while working closely with leadership. Well-versed in supporting and overseeing programs and projects. Decisive and proactive leader with adaptable approach.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work History

P-T Assistant Coordinator for Homeless Program

Area Relief Ministries
Jackson, TN
11.2022 - Current
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Managed schedules for multiple projects, ensuring timely completion and client satisfaction.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Maintained detailed records of project progress, providing accurate updates to management as needed.
  • Collected and entered data for future reference and use.
  • Held meetings and outlined goals.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Entered data, generated reports, and produced tracking documents.
  • Ensured compliance with organizational policies and procedures, maintaining a safe and efficient work environment for the team.
  • Organized and prepared daily activities and restocked materials and snacks for facility.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Interceded between employees during arguments and diffused tense situations.
  • Gathered and organized materials to support operations.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Worked with supervisor to assess needs and determine best courses of action.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Prioritized tasks effectively under tight deadlines while maintaining a strong attention to detail throughout all aspects of work responsibilities.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

P-T Administrative Clerk

Tennessee Dept of Veterans Service Through (SCSEP)
Jackson, TN
03.2021 - Current
  • Facilitated employee training sessions that focused on relevant skills development for office procedures or software applications usage improvement.
  • Updated pricing, signage and displays to deliver accurate product information.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Conducted research to assist with routine tasks and special projects.
  • Utilized office management software to record and track customer information.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Created and updated records and files to maintain document compliance.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.

Education

Associate of Arts - Cultural Anthropology, Sociologies, Psychology

University of Memphis @ Lambuth Campus
705 Lambuth Blvd, Jackson Tennessee
08.2015 - 12.2019

Associate of Arts - Social Work

Jackson State Community College
Jackson, TN
10.2010 - 05.2014

Skills

  • Familiarity with office equipment
  • Recordkeeping
  • Discretion and Confidentiality
  • Handling Complaints

Additional Information

I would also add that my previous work history Includes a 30 year career as an Electrician, and Electrician's helper in that order for.


Hornsby Electric Co. of Jackson, TN

First Choice Electric contractors, Jackson.TN

Ross and Associates, Jackson, TN

Casey electric contractors, Jackson,TN

Pan American, Nashville TN @ Proctor & Gamble in Jackson, TN

Townsend Electric company, Jackson, TN

Irons Electric, Florence, Alabama @ Walmart North Jackson,TN

Sullivan Electric company, Nashville, TN @ Proctor & Gamble in Jackson,TN

These are the companies that I've worked for over a 30 year period that spans from 1984 till 2016 intermittingly some of whom are now defunct

and may not be accessible however, my primary job included bending conduit , pulling wire,


Timeline

P-T Assistant Coordinator for Homeless Program

Area Relief Ministries
11.2022 - Current

P-T Administrative Clerk

Tennessee Dept of Veterans Service Through (SCSEP)
03.2021 - Current

Associate of Arts - Cultural Anthropology, Sociologies, Psychology

University of Memphis @ Lambuth Campus
08.2015 - 12.2019

Associate of Arts - Social Work

Jackson State Community College
10.2010 - 05.2014

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Willie C. LoveAdministrative Clerk