Willie D. Baber
Lewisville,TX
Summary
- Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
- Dedicated customer service professional with strong verbal and written communication skills. Ready to apply analytical and problem-solving skills to help teams resolve customer complaints and foster long-term customer relationships. Confidently adjusts to changing situations and works well under pressure.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Owner/Operator Truck Driver
Self-employeed
02.2014 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Participated in cross-functional team-building activities.
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Sales Associate
Self-employeed
02.2014 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Hunington Highschool
Shreveport, LA05.2022
Skills
- Tractor Trailer Driving
- Shipping and Packaging
- Dry Vans
- Order Picking and Processing
- Planning Abilities
- Vehicle Inspection
- Auto Delivery
- Route Logs
- GPS and Route Planning
- Efficient Service
- Creative Solutions
- Shipping and Receiving
- Sales Goals
- Cost Management
- Brand Management
- Customer Service
Timeline
Owner/Operator Truck Driver
Self-employeed
02.2014 - Current
Sales Associate
Self-employeed
02.2014 - Current
High School Diploma -
Hunington Highschool
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