Willie J Williams

• Conducted thorough testing of software applications to ensure functionality and compliance with educational standards.
• Developed and executed test plans, identifying bugs and inconsistencies in system performance.
• Collaborated with cross-functional teams to refine processes and improve quality assurance protocols.
• Assisted in training staff on testing procedures and best practices for software implementation.
• Participated in continuous improvement initiatives, driving efficiency in QA processes across projects.
• Led efforts in implementing automated testing tools, enhancing accuracy and reducing manual errors in assessments.
• Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
• Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
• Customized testing environments to simulate real-world usage scenarios, ensuring product robustness and customer satisfaction.

Reverse engineering

• Designed and tested mechanical systems to enhance machine performance and durability.
• Implemented design improvements based on feedback, increasing product reliability and customer satisfaction.
• Developed detailed technical documentation for engineering projects, ensuring compliance with industry standards and regulations.
• Mentored junior engineers on best practices in design methodologies and project management techniques.
• Participated in formal internal design reviews of proposed products and components.
• Developed cost estimates and project specifications for proposals.

• Assessed product quality to ensure compliance with industry standards.
• Conducted root cause analysis for defects and proposed corrective actions.
• Collaborated with cross-functional teams to enhance process efficiency.
• Assisted in the development of quality control procedures and documentation.
• Utilized inspection tools and software for data collection and analysis.
• Participated in training sessions on quality assurance best practices.
• Supported audits by providing necessary documentation and evidence of compliance.
• Contributed to continuous improvement initiatives through feedback collection and reporting.
• Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
• Developed action plan for company certification using ISO 9000 standard knowledge.
• Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
• Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
• Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
• Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.