Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

WILLIE L TURNER

Houston,77051

Summary

Versatile team member offering over 15 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Detail oriented worker recognized by leadership and peers for effective organizational and time management skills. I am looking to obtaining a position in and organization that will allow me to strengthen, expand, and utilize the various skills that I have obtained throughout my career.

Overview

15
15
years of professional experience

Work History

Merchandise Associate

Lowes Incorporated
02.2022 - 04.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

General Manager

Papa John's Pizza
04.2012 - 06.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Delivery Driver

PDQ (XL Parts)
05.2005 - 10.2009
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Electrical Apprentice

Houston School of Carpentry
Houston, TX
07.2012 - 09.2012

Associate of Arts - Culinary Arts Major

Houston Community College
Houston, TX
08.2012

Skills

  • Retail experience
  • Store Organization
  • Cash Management
  • Planogram Execution
  • Sales abilities
  • Product Rotation
  • Merchandise presentation
  • Cash handling proficiency
  • Customer Engagement
  • Workplace Safety
  • Team Leadership
  • Staff Training and Development

Certification

  • Licensed Electrical Apprentice - 12 years

Timeline

Merchandise Associate

Lowes Incorporated
02.2022 - 04.2024

Electrical Apprentice

Houston School of Carpentry
07.2012 - 09.2012

General Manager

Papa John's Pizza
04.2012 - 06.2021

Delivery Driver

PDQ (XL Parts)
05.2005 - 10.2009

Associate of Arts - Culinary Arts Major

Houston Community College

Similar Profiles

CREATE PROFILE
WILLIE L TURNER