WILLIMAR ROJAS

Greeted customers entering store and responded promptly to customer needs.

• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Welcomed customers and helped determine their needs.

• Maintaining a report with customers, greeting drop-ins, and recommending sales campaigns and promotions.
• Close sales by overcoming objections asking for sales negotiating, price completing sales, and offering warranties services.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.