Willinique Lewis
Fairfield,CA
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
2025
2025
years of professional experience
Work History
Medical Assistant
Urgent Care + Telehealth
Napa, CA
07.2023 - Current
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Positioned patients properly during examination or treatment for comfort and safety.
- Explained treatment procedures and physicians' instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Scheduled appointments for patients via phone and in person.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported administrative staff by processing payments.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Registered new patients into practice management software program accurately entering demographic information.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Changed dressings on wounds to prevent infection and check for healing.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Prepared specimens for transport to external laboratories.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Calibrated equipment according to manufacturer specifications.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared treatment rooms for patient examinations.
Caregiver
Atria Senior Living
Lafayette, CA
06.2022 - 07.2023
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with maintaining good personal hygiene.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Monitored health and well-being of clients and reported significant health changes.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assisted with meal planning to meet nutritional plans.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Improved patient outlook and daily living through compassionate care.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained detailed records of services performed on clients.
- Reported concerns to nurse supervisor to promote optimal care.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Provided emotional support to clients during difficult times.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Medical Assistant Extern
Urgent Care + Telehealth
Benicia, CA
- Kept facility stocked with necessary supplies, equipment and instruments.
- Escorted patients to examination rooms and prepared for physician exams.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Explained treatment procedures and physicians' instructions.
- Contacted medical facilities to schedule patients for admission.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted with minor office tasks such as photocopying documents or restocking supplies.
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
- Assisted in preparing examination rooms for incoming patients.
- Assisted back office patient processes to reduce office wait times.
- Administered injections and medications as prescribed by the physician or nurse practitioner.
- Maintained accurate records of patient information, treatments, medications and test results in accordance with HIPAA regulations.
Education
Uncertified Medical Assistant -
Campus Sacramento
Sacramento, CASkills
- Intake control
- Medical office administration
- Phlebotomy
- Clinical and administrative support
- Payment collection
- Electrocardiography (EKG)
- Laboratory maintenance
- Clinical documentation
- Vital sign monitoring
- Suture removal
- Dementia and Alzheimer's care
- Vital signs and examinations
- Laboratory specimen collection
- Ear irrigation
- Specimens collection and processing
- Conflict resolution
Timeline
Medical Assistant
Urgent Care + Telehealth
07.2023 - Current
Caregiver
Atria Senior Living
06.2022 - 07.2023
Medical Assistant Extern
Urgent Care + Telehealth
Uncertified Medical Assistant -
Campus Sacramento
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