Willis Atkinson
Long Beach,CA
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
6
6
years of professional experience
Work History
Table Service Assistant
The Bungalow In Long Beach
12.2023 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Busser/ Expo
Breakfast Republic
05.2023 - 12.2023
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted servers in providing efficient service for improved guest experiences.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Host/ Server Assistant
The Bungalow Kitchen
06.2022 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Promoted business loyalty by fostering positive customer relationships.
Teammate
Tillys
08.2021 - 06.2022
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Employee
Shore business center
06.2021 - 12.2021
- Developed strong communication and organizational skills through working on group projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
Teammate
Noble Bird Rotisserie
02.2020 - 05.2020
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Associate
IN-N-OUT
01.2019 - 02.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
Front of the house
Ocean Market grill
04.2018 - 10.2018
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Marketing
CSULB
Long Beach, CA12.2025
High School Diploma -
Millikan High
Long Beach, CA06.2020
Skills
- Schedule Coordination
- Inventory Replenishment
- Business Correspondence
- Support Services
- Fast Learner
- Administrative duties
- Time Management
References
- Ben Corona, Current store manager of IN-N-OUT, (800) 786-1000
- Varisa Lertsburapa, Manager at The Bungalow, +1 630-863-9885
- Ricky Ortega, General manager at Noble Bird, (562) 431-0445
- Ricky Guzman, Former manager at Tillys, +1(562) 608-7847
Affiliations
- Officer of the Thrift club at CSULB
Timeline
Table Service Assistant
The Bungalow In Long Beach
12.2023 - Current
Busser/ Expo
Breakfast Republic
05.2023 - 12.2023
Host/ Server Assistant
The Bungalow Kitchen
06.2022 - 03.2023
Teammate
Tillys
08.2021 - 06.2022
Employee
Shore business center
06.2021 - 12.2021
Teammate
Noble Bird Rotisserie
02.2020 - 05.2020
Associate
IN-N-OUT
01.2019 - 02.2020
Front of the house
Ocean Market grill
04.2018 - 10.2018
Bachelor of Science - Marketing
CSULB
High School Diploma -
Millikan High
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