Willis Smith
Orlando,FL
Summary
Accomplished Software Engineer with a proven track record at Software Beamen Enterprise, enhancing functionality and user experience through scalable solutions. Excelled in client relations and issue resolution at GEICO, showcasing strong communication and negotiation skills. Demonstrated leadership in construction management at Hubbard Construction, improving team productivity by 20%. Expert in technical analysis and customer service.
Overview
14
14
years of professional experience
Work History
Software Engineer
Software Beamen Enterprise
06.2018 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Resolved critical software issues, ensuring smooth functionality and minimizing downtime for users.
Insurance Agent
GEICO, Government Employees Insurance
03.2016 - 10.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Negotiated favorable terms on behalf of clients by leveraging industry knowledge during interactions with carriers.
Construction Foreman
Hubbard Construction
11.2010 - 01.2017
- Supervised field crews to maximize quality and work efficiency.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Increased team productivity by managing personnel assignments according to individual skill sets and expertise levels.
- Maintained accurate records of project details, including permits, inspections, blueprints, and change orders for easy reference.
Education
High School Diploma -
Granite Bay High School
Granite Bay, CA05.2009
Skills
- Javascript
- SQL
- Object-Oriented Programming
- Python
- Software Development
- Technical Support
- Client Requirements
- Research and Development
- Network Security
Timeline
Software Engineer
Software Beamen Enterprise
06.2018 - Current
Insurance Agent
GEICO, Government Employees Insurance
03.2016 - 10.2018
Construction Foreman
Hubbard Construction
11.2010 - 01.2017
High School Diploma -
Granite Bay High School
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