Willlie Williams
Jackson,MS
Summary
Accomplished Assistant Store Manager at Dollar General, adept in inventory control and retail operations, significantly enhancing store performance through strategic merchandise displays and efficient management. Skilled in customer service and engagement, I excel in fostering positive customer experiences and mentoring staff, driving operational excellence and achieving key performance metrics. Accomplished [Job Title] skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Dollar General
08.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Selector
CDI
01.2022 - Current
- Moved loads of up to [Number] pounds using forklifts and other lift equipment.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Completed daily orders with expert picking and packing of shipments.
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
- Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
Material Handler
Minact Logistical
07.2012 - 03.2018
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
Selector
US Foods
01.2014 - 01.2018
- Moved loads of up to [Number] pounds using forklifts and other lift equipment.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
Education
Holmes Community College
Goodman, MSSkills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Inventory Control
- Customer Relations
- Store Organization
- Time Management
word excel, powerpoint,
i have experience in using word excel and powerpoint
Timeline
Assistant Store Manager
Dollar General
08.2023 - Current
Selector
CDI
01.2022 - Current
Selector
US Foods
01.2014 - 01.2018
Material Handler
Minact Logistical
07.2012 - 03.2018
Holmes Community College
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