Summary
Overview
Work History
Education
Skills
Timeline
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Willmary Gonzalez

Willmary Gonzalez

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, multitasking.

Overview

15
15
years of professional experience

Work History

Lot Coordinator

Avis Budget Group
Orlando, Florida
08.2023 - Current
  • Assigned parking spaces to vehicles and monitored the usage of those spaces.
  • Performed daily inspections of the lot to detect any damage or maintenance needs.
  • Developed strategies for improving efficiency in managing day-to-day operations of the lot.
  • Collaborated with management team members on various projects related to improving customer service standards at the facility.
  • Issued tags to customers to place in windshields or rearview mirror for display.
  • Used scanners to track parcel information, condition or receipt.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Maintained records of space occupancy, lot capacity and related data.

Lot Helper InFleet

FWS
Orlando, FL
12.2021 - Current
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Reported mechanical problems encountered with vehicles to rent.
  • Participated in physical inventory counts to keep information accurate and current.
  • License plate installation / removal, coordination of registration papers, stickers and car keys, and preparing vehicles to enter the rental fleet for customers or exit the rental fleet to be sold at retail used car lots, auctions or for other buyers.

Bank Cashier Supervisor

Bod
Zulia, Venezuela, ZU
09.2018 - 08.2021
  • Greeted customers and responded to requests for information.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed exchanges and returns by inputting in company database.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Connected with customers to provide assistance and collect feedback to optimize operations.

Bank Cashier

Bod.
Zulia, Venezuela, ZU
09.2009 - 07.2018
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Maintained confidentiality of bank records and client information.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Trained employees on cash drawer operation.

Education

High School Diploma -

Unidad Educativa Privada Cesar Rengifo
Zulia, Venezuela
07-2008

Bachelor of Science - Public Accounting

La Universidad Del Zulia
Zulia, Venezuela

Skills

  • Computer Skill
  • Teamwork and Collaboration
  • Punctual
  • Responsibility
  • Fast learner
  • Problem Detection and Resolution
  • Organizational Ability

Timeline

Lot Coordinator

Avis Budget Group
08.2023 - Current

Lot Helper InFleet

FWS
12.2021 - Current

Bank Cashier Supervisor

Bod
09.2018 - 08.2021

Bank Cashier

Bod.
09.2009 - 07.2018

Bachelor of Science - Public Accounting

La Universidad Del Zulia

High School Diploma -

Unidad Educativa Privada Cesar Rengifo

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Willmary Gonzalez