Willnard Love
Florissant,MO
Summary
Strategic Partner known for high productivity and efficiency in task completion. Skilled in negotiation, strategic planning, and relationship management. Excel in communication, leadership, and problem-solving to achieve goals and foster partnerships.
Overview
8
8
years of professional experience
Work History
Elite/Diamond Partner
Lyft/Uber
Saint Louis, MO
07.2024 - Current
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Delivered packages to customers in a timely and efficient manner.
- Managed time efficiently when making multiple stops along designated routes.
- Maintained valid driver's license at all times according to state regulations.
- Maintained cleanliness of interior and exterior of vehicle.
- Assisted passengers with loading luggage into the trunk of the car when needed.
Financial Advisor
Northwestern Mutual
Clayton, MO
11.2021 - 06.2024
- Consult with clients to create personalized financial plans, including retirement planning, investment strategies, and risk management.
- Advise clients on asset allocation and managing investment portfolios to align with their financial objectives and risk tolerance.
- Use Salesforce, a CRM, to build clientele and maintain strong relationships through regular meetings, financial reviews, and providing ongoing guidance.
- Recommend appropriate life, disability, and long-term care insurance options to clients to help protect their wealth and manage potential risks.
- Lead and coach new financial advisors and representatives on how to build a strong, robust book of business with integrity.
- Gained membership in the exclusive Million Dollar Round Table in 2022 and have been a member each year, representing the top 2% in the financial security field worldwide.
- Gained membership in Forbes' Best-In-State Financial Security Professionals in 2023, and maintained that status in 2024.
- Ranked 17th out of 7,600+ agents in 2024 YTD.
- Awarded 'Rookie of the Year' in 2022 for obtaining more than 150 new clients, and generating more than $260,000 in commissions in my first year.
- Provided ongoing product consultations and support to physicians, surgeons, and nurses, ensuring optimal product utilization.
Lead Regional Google Products Expert
T-Mobile
Saint Louis, MO
10.2019 - 07.2021
- Serve as a Google's lead product specialist within the store, staying updated on the latest features and technology.
- Train T-Mobile team members on Google products to ensure consistent knowledge and support.
- Host in-store demonstrations, workshops, and hands-on sessions to showcase Google product capabilities, features, and integration within the T-Mobile ecosystem.
- Work with Google’s support teams and resources to address complex issues, and stay informed of upcoming product releases or updates.
- Track metrics related to Google product sales, customer satisfaction, and service trends, providing insights to management to drive strategy, and improve performance.
Lead Biotechnical Engineering Manager
Google
Mountain View, CA
08.2019 - 10.2020
- Created detailed reports for senior management on the status of projects and deadlines.
- Coordinated with other departments to ensure product prototypes were completed in a timely manner.
- Maintained comprehensive records of engineering activities, including test results, design specifications, changes made during development process.
- Managed a team of 12 engineers, delegating tasks and monitoring progress to ensure quality control standards.
- Analyzed data generated from experiments conducted by engineers to identify trends or anomalies in results.
Research Intern
Washington University School of Medicine - STL
Saint Louis, MO
05.2017 - 08.2017
- Developed methods for collecting and analyzing brain imaging data from MRI scans or PET scans.
- Performed cell culture techniques such as plating cells, isolating proteins, or performing immunostaining.
- Operated specialized lab equipment such as microscopes, centrifuges, or electrophoresis apparatuses.
- Maintained laboratory record system to document key information on specimen collection, identification, quality control, and other factors.
Education
Bachelor of Science - Biology
University of Kentucky
Lexington, KY05-2018
Bachelor of Music in Music Education - Voice - Choral And Instrumental (K-12)
University of Kentucky
Lexington, KY05-2018
Bachelor of Music - Voice Performance
University of Kentucky
Lexington, KY05-2018
Harvard Medical School
Skills
1 Strategic Account Management: Expertise in managing and expanding client relationships, including owning and leading a book of business
2 Consultative Selling: Skilled in selling professional services and digital transformation solutions, focusing on value propositions, and outcomes-based engagements
3 Business Development: Proven track record in originating deals, creating strategic roadmaps, and positioning the business for new opportunities
4 Customer Success & Engagement: Ability to act as a trusted advisor, building rapport with customers, understanding business goals, and driving customer satisfaction
5 C-Suite Communication and Influence: Skilled in engaging executive-level stakeholders, including C-suite leaders, to align on strategic goals and value generation
6 Cross-Functional Collaboration: Experience collaborating with diverse internal teams (sales, product, creative, legal, and delivery) to align solutions with customer needs
7 Project and Program Management: Background in overseeing and delivering critical initiatives, ensuring timely, high-quality outcomes, and effective margin strategies
8 Value Assessment and Analysis: Ability to conduct value assessments and account reviews to measure business impact and strategic alignment
9 Salesforce Platform Knowledge: Proficiency in the Salesforce ecosystem, including platform capabilities, integration potential, and best practices
10 Negotiation and Pricing Strategy: Experience in working with global procurement leads, establishing pricing strategies, and guiding deal strategy
11 Asset creation: the capability to develop strategic assets from scratch, including marketing, sales, and solution-based assets that support business goals
12 Analytical Thinking and Problem Solving: Skilled at evaluating complex problems, identifying solutions, and creating actionable recommendations
13 Adaptability and agility: the ability to adapt quickly to a dynamic environment, adjusting strategies based on new information and changing priorities
14 Results Orientation: A strong focus on achieving key performance indicators, including bookings, revenue, margin, and customer satisfaction (CSAT)
Timeline
Elite/Diamond Partner
Lyft/Uber
07.2024 - Current
Financial Advisor
Northwestern Mutual
11.2021 - 06.2024
Lead Regional Google Products Expert
T-Mobile
10.2019 - 07.2021
Lead Biotechnical Engineering Manager
Google
08.2019 - 10.2020
Research Intern
Washington University School of Medicine - STL
05.2017 - 08.2017
Bachelor of Science - Biology
University of Kentucky
Bachelor of Music in Music Education - Voice - Choral And Instrumental (K-12)
University of Kentucky
Bachelor of Music - Voice Performance
University of Kentucky
Harvard Medical School
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