Willow Houfek (She/Her)
Baraboo
Summary
Team-oriented self-starter bringing 8 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
Overview
8
8
years of professional experience
Work History
Training Manager
Concentrix
01.2016 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Identified plans and resources required to meet project goals and objectives.
- Drove team success through shared vision and recognition of quality performance.
Youth Advocate Educator
Hope House SCW
03.2023 - 04.2024
- Work using a trauma informed, survivor lead approach to education and advocacy.
- Collaborated with community organizations to provide comprehensive support services for at-risk youth.
- Facilitate groups for youth on activities such as, consent, healing from trauma, healthy relationships, healthy friendships, and various other topics.
- Work in a shelter environment
- LGBTQIA+ Advocacy
Education
No Degree - Software Engineering
Fox Valley Technical College
Appleton, WISkills
- Public Speaking
- Time Management
- SA/DV Youth Advocacy
- Business Administration
- Project Management
- Program Management
- ADDIE Expertise
- LGBTQIA Advocacy
- Shelter Experience
- Team Leadership
Accomplishments
- Supervised team of 20+ direct report staff members.
- Proven throughput results of 88%
- Achieved Company Survey Process through effectively running the Training Survey Workstream.
- Training Manager of the Month 2021
- Board member of Impact Wisconsin Non profit https://impactwi.org/
- Proven results in advocacy education programs.
- Victim Assistance Traning Certified
- Safe Bar Certified Facilitator
- Stewards of Children authorized facilitator
Timeline
Youth Advocate Educator
Hope House SCW
03.2023 - 04.2024
Training Manager
Concentrix
01.2016 - Current
No Degree - Software Engineering
Fox Valley Technical College
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