Willow Houston
Lakewood
Summary
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Consistent Cook exceptionally well-versed in food plating and knife handling skills and techniques. Offering several years of comprehensive experience in quality food preparation and presentation.
Overview
5
5
years of professional experience
Work History
Deli Clerk
Katella Deli Bakery & Restaurant
03.2023 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Line Cook
Great Wolf Lodge
06.2022 - 01.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Front End Cashier
Walmart
10.2021 - 05.2022
- Helped customers complete purchases, locate items and join reward programs.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Approached every question or concern with calm and level-headed approach.
- Greeted customers and responded to requests for information.
- Informed front end manager of equipment repair and replacement needs to maintain operations.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Answered questions about store policies and addressed customer concerns.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Cook
Breakfast Joynt
04.2019 - 02.2020
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Intelli-School
Glendale, AZ06.2015
Skills
- Cooperative Attitude
- Honest and Ethical
- Problem-Solving
- Cleaning and Sanitizing
- Sweeping and Mopping
- Cash Register Operations
Timeline
Deli Clerk
Katella Deli Bakery & Restaurant
03.2023 - Current
Line Cook
Great Wolf Lodge
06.2022 - 01.2023
Front End Cashier
Walmart
10.2021 - 05.2022
Cook
Breakfast Joynt
04.2019 - 02.2020
High School Diploma -
Intelli-School
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