Willow Malone
Howard,SD
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
CNA
Good Samaritan Society
Howard, SD
09.2025 - Current
- Assisted residents with daily living activities and personal care tasks.
- Maintained cleanliness and organization in resident living spaces.
- Monitored and reported changes in resident health and behavior to nursing staff.
- Provided companionship and emotional support to residents during daily interactions.
- Collaborated with healthcare team to ensure effective care plans for residents.
- Followed safety protocols to maintain a safe environment for all residents.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
CNA
Bethel Lutheran Home
Madison, South Dakota
12.2023 - 09.2025
- Assisted residents with daily living activities and personal care tasks.
- Maintained cleanliness and organization in resident living spaces.
- Monitored and reported changes in resident health and behavior to nursing staff.
- Provided companionship and emotional support to residents during daily interactions.
- Collaborated with healthcare team to ensure effective care plans for residents.
- Followed safety protocols to maintain a safe environment for all residents.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Daycare Assistant
Children’s Care Corner
Howard, South Dakota
02.2022 - 12.2023
- Assisted in daily activities and routines for children at Children's Care Corner.
- Supervised playtime to ensure safety and engagement among children.
- Prepared healthy snacks and meals following dietary guidelines for children's nutrition.
- Organized educational games and activities to promote cognitive development in children.
- Communicated effectively with parents about children's progress and daily experiences.
- Maintained a clean and organized environment to promote hygiene and safety standards.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Education
Penn Foster High School
07.2023 - 01.2026
Skills
- Resident care
- Patient monitoring
- Effective communication
- Team collaboration
- Customer service
- Compassion and empathy
- HIPAA compliance
- End-of-life care
- Emotional support
- Patient advocacy
- Multitasking and organization
Certification
- Certified Nurses Assistant. Received my certification through Bethel Lutheran Home during 2024.
Timeline
CNA
Good Samaritan Society
09.2025 - Current
CNA
Bethel Lutheran Home
12.2023 - 09.2025
Penn Foster High School
07.2023 - 01.2026
Daycare Assistant
Children’s Care Corner
02.2022 - 12.2023