Willow Wright
St Louis,MO
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
7
7
years of professional experience
Work History
Certified Driver
Papa John's Pizza Ozark
04.2024 - 07.2024
- Delivered packages to customers in a timely and efficient manner.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Cashier
Discount smoke and liquor
03.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
In Home Health Care
Mary Jane
08.2022 - 10.2022
- Provided daily assistance with bathing, grooming, dressing and mobility needs.
- Coordinated with physicians, nurses and other healthcare professionals to ensure quality patient care.
- Maintained accurate and timely documentation of patient care activities, including medication administration records and treatment notes.
- Improved overall patient wellbeing by offering emotional support and companionship during times of loneliness or distress.
Manger
McDonald's Restaurant
01.2017 - 10.2022
- Created monthly reports for senior management summarizing operational performance metrics.
- Maximized performance by monitoring daily activities and mentoring team members.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Managed and motivated employees to be productive and engaged in work.
Education
GED -
Missouri Southern State University
Joplin, MO06-2021
Skills
- Customer Service
- Customer Complaint Resolution
- Guest Services
- Merchandise Restocking
- Customer Satisfaction
- Positive and professional
- Cash Management
- Cooking
- Food safety knowledge
- Kitchen Support
- Patience and composure
- Safe Food Handling
- Time Management
- Decision-Making
- Reliability and punctuality
Timeline
Certified Driver
Papa John's Pizza Ozark
04.2024 - 07.2024
Cashier
Discount smoke and liquor
03.2023 - 03.2024
In Home Health Care
Mary Jane
08.2022 - 10.2022
Manger
McDonald's Restaurant
01.2017 - 10.2022
GED -
Missouri Southern State University
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