Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wills E Allen

Boynton Beach,FL

Summary

Investigator with expertise managing complex investigations and producing concise stakeholder briefings. Track record of collaboration with agencies to strengthen interagency coordination and maintain compliance with child care regulations. Strong analytical skills supporting accurate reports and informed decision-making.

Overview

1
1
Certification
32
32
years of professional experience

Work History

Investigator

THE OFFICE OF STATE SUPERINTENDANT OF EDUCATION
10.2017 - Current
  • Plan, organize and manage complex investigations of violations of the District of Columbia laws, statutes, regulations, policies, and instructions, as well as Federal laws and guidelines. Provide clear and concise briefings to management on the status of investigations. Identified violations, investigated wrongdoing, preserved evidence, and resolved assigned complaint investigations, ensuring timely compliance with regulations. Deliver the results by either live testimony/written report, or both. Collaborated with DC Child and Family Services Agency and DC Metropolitan Police Department to conduct joint complaint investigations, enhancing interagency coordination. Drafted thorough reports of investigations, providing comprehensive insights for decision-making. Develop and administer Statement of Deficiency notices and Corrective Action Plans and Dispositions Notices to facilities that do not maintain child care requirements. Prepare Enforcement Actions Orders, and S i s and Desist Orders to close facilities that do not maintain child care requirements. Refined investigative concepts and skills, and broadened critical competencies.
  • Performed detailed investigations into educational complaints and concerns. into educational complaints and concerns.
  • Worked closely with stakeholders to collect essential evidence and documentation. to gather necessary evidence and documentation.
  • Analyzed data from various sources to identify trends and issues in education.

Investigative Social Worker/Parenting Class Facilitator

CHILD AND FAMILY SERVICES AGENCY
WASHINGTON, DC
06.1997 - 10.2017
  • Perform initial investigations of foster homes and institutional day care facilities to determine whether there is evidence of risk, safety concerns, abuse, sexual abuse or neglect. Provide follow-up recommendations to licensing agencies. Perform initial family assessment to determine risk of abuse, sexual abuse/neglect in household. Provide in-home individual and family counseling to resolve psychosocial issues and strengthen the family system. Collaborate with families to develop a case plan and service agreement. Facilitate and coordinate collaborative service linkage for clients, foster home and daycare facilities to community resources. Prepared and filed petitions, custody orders, court reports, and social histories. Testified for court proceedings mandated by The DC Superior Court. Participate in court ordered mediation sessions to resolve abuse/neglect issues. Facilitate preventive and interceptive parenting classes to improve parenting skills for court mandated clients. Enhanced understanding of child welfare principles and enhanced practice applications while working in The Child Welfare System.
  • Developed individualized service plans for families in crisis situations.
  • Assessed client needs and identified available resources to support family stability.
  • Coordinated support services with community organizations to ensure comprehensive care for families.

Social Worker

METROPOLITAN FAMILY SERVICES
CHICAGO, IL
07.1995 - 05.1997
  • Facilitated individual and group therapy sessions for diverse client populations.
  • Developed comprehensive service plans tailored to client needs and goals.
  • Coordinated resources and referrals to community services, streamlining access to essential support for clients.
  • Provided counseling to individuals, couples, and families using a systems approach and facilitated group workshops in local schools.

Social Work Intern

THE COMMISSION ON MENTAL HEALTH SERVICES
NORTHWEST FAMILY CENTER, WASHINGTON
01.1995 - 04.1995
  • Conducted phone screenings and facilitated referrals to local social service agencies to connect clients with necessary resources. Conducted initial intake, prepared psychosocial summaries, diagnosed clients, and presented cases with an interdisciplinary team. Acted as co-therapist during live-supervised video counseling sessions. Provided on-site and school-based counseling for families to address immediate needs and promote family well-being. Performed client evaluations, prepared psychosocial summaries and case presentations for the ADHD clinic. Enhanced clinical skills with a solution-focused approach, integrating services across multiple systems to support client needs.
  • Conducted intake assessments to gather client information and needs.
  • Collaborated with multidisciplinary teams to develop care plans for clients.
  • Supported clients in accessing mental health resources in navigating mental health resources and services.

Education

Masters - Social Work

HOWARD UNIVERSITY
WASHINGTON, DC
05-1995

Bachelor of Science - Psychology

HOWARD UNIVERSITY
WASHINGTON, DC
05-1993

Skills

  • Investigative techniques
  • Digital evidence collection
  • Evidence preservation
  • Data analysis tools
  • Case coordination
  • Report writing

Certification

Licensed Graduate Social Worker:, Jurisdictions: (Washington, DC & Eligible in Maryland and Virginia), Certified: First Aid

Timeline

Investigator

THE OFFICE OF STATE SUPERINTENDANT OF EDUCATION
10.2017 - Current

Investigative Social Worker/Parenting Class Facilitator

CHILD AND FAMILY SERVICES AGENCY
06.1997 - 10.2017

Social Worker

METROPOLITAN FAMILY SERVICES
07.1995 - 05.1997

Social Work Intern

THE COMMISSION ON MENTAL HEALTH SERVICES
01.1995 - 04.1995

Masters - Social Work

HOWARD UNIVERSITY

Bachelor of Science - Psychology

HOWARD UNIVERSITY
Wills E Allen