Willy Jean-Felix
Haverhill
Summary
Program management professional with proven track record in driving project success and optimizing operations. Skilled in coordinating cross-functional teams, problem-solving, and strategic planning. Strong focus on effective communication and adaptability ensures alignment with organizational goals and dynamic environments. Recognized for reliability and ability to deliver impactful results.
Overview
30
30
years of professional experience
Work History
Assistant Program Manager
Wayside Youth & Family Support Network
08.2018 - Current
- Optimized resource allocation by closely tracking project progress and adjusting priorities as needed.
- Evaluated program performance regularly, identifying areas for improvement and adjusting strategies accordingly.
- Conducted thorough assessments of potential risks associated with each project stage, developing contingency plans proactively when necessary.
- Collaborated with internal departments to streamline workflows, increasing overall organizational efficiency within the program framework.
- Provided guidance and mentoring to junior staff members, fostering a supportive work environment that encouraged growth and learning.
- Ensured long-term program sustainability by regularly evaluating progress against strategic goals, adjusting tactics as needed to maintain momentum and achieve desired results.
- Oversaw staff schedules and assignments to handle programming demands.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Monitored programming schedules, conformance to guidelines and quality.
- Identified risks and developed mitigation plans.
Program Director
Beaverbrook STEP
10.2016 - 11.2018
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Monitored program performance to identify areas for improvement.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Identified risks and developed mitigation plans.
- Monitored programming schedules, conformance to guidelines and quality.
Education
No Degree - Criminal Justice
Mount Ida College
Cranston, RISkills
- Meeting facilitation
- Project documentation
- Scope definition
- Scheduling expertise
- Attention to detail
- Interdepartmental coordination
- Event coverage planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Customer service experience
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Staff hiring and evaluations
- Schedule planning
- Goal setting
- Program operations
- Professionalism
- Public speaking
- Employee work scheduling
Accomplishments
- Supervised team of 13 staff members.
- Achieved recertification through effectively helping with being approved for licensing thru the state..
Certification
- Introduction to Autism spectrum disorder
- Social media policy
- TCI trained
- HIPAA and IT security
- Basic Life Support Certification (BLS)
- Certified in People Management
- OSHA Certified
- ServSafe Food Handler's Certification
- CPR/AED Certification
2x Employee of the month
I was Employee of the month back in May 2017 and April of 2018
Languages
French
Native or Bilingual
Timeline
Assistant Program Manager
Wayside Youth & Family Support Network
08.2018 - Current
Program Director
Beaverbrook STEP
10.2016 - 11.2018
- Introduction to Autism spectrum disorder
- Social media policy
- TCI trained
- HIPAA and IT security
- Basic Life Support Certification (BLS)
- Certified in People Management
- OSHA Certified
- ServSafe Food Handler's Certification
- CPR/AED Certification
No Degree - Criminal Justice
Mount Ida College
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