Willy Suarez
Springfield,VA
Summary
My Names Willy seeking job closer to my field of IT currently enrolled in school of cybersecurity at WGU I'm bilingual flexible relatively
Overview
5
5
years of professional experience
1
1
Certification
Work History
Overnight Security
Marriot hotels
Fairfax, VA
05.2024 - Current
- Monitored CCTV systems to ensure safety and security of premises.
- Monitored all areas of the hotel to identify potential theft or security risks.
- Assisted in training new security personnel on protocols, policies and procedures.
- Advised on best practices for data management and cybersecurity to protect sensitive information.
CSR - Customer Service Representative
LKQ Corporation
Springfield, VA
11.2022 - 04.2024
- Take orders mix paint receive pallets
- Assisted customers with inquiries about parts and services.
- Processed customer orders accurately and efficiently.
- Resolved customer complaints and issues promptly.
- Collaborated with team members to improve service delivery.
Amazon Dispatcher
Amazon
Springfield, VA
06.2020 - 01.2022
- Drove Amazon trucks for delivery
- Coordinated delivery schedules to optimize transport efficiency and resource allocation.
- Monitored real-time tracking systems to ensure timely dispatch of packages.
- Communicated with drivers to provide route updates and resolve issues promptly.
- Managed incoming requests for urgent shipments and prioritized accordingly.
Education
It
Western Govern University
Annandale, VA09.2025
High school diploma - Business
Lake Braddock School
Burke, VA06.2019
High school diploma - Business
Lake Braddock Secondary
Burke, VA06.2019
Skills
- Fast learner
- Fluent Spanish
- Spanish
- Food Safety
- Hospitality
- Business Management
- Warehouse Experience
- Home base
- Insurance Sales
- Proficient with Microsoft Word
- Proficient with PowerPoint
- Customer service
- Sales Management
- Multitasking
- Leadership
- LIFE insurance agent
- Bilingual
- Data management
- Team collaboration
- Security protocols
- CCTV monitoring
- Order processing
- Communication skills
- Problem resolution
Certification
- Driver's License
- OSHA 10
- Class E
- Chauffeur's Permit
- Class D
- Life & Health Insurance License
- OSHA 30
Awards
Google certification, 02/01/24
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Overnight Security
Marriot hotels
05.2024 - Current
CSR - Customer Service Representative
LKQ Corporation
11.2022 - 04.2024
Amazon Dispatcher
Amazon
06.2020 - 01.2022
It
Western Govern University
High school diploma - Business
Lake Braddock School
High school diploma - Business
Lake Braddock Secondary