Summary
Overview
Work History
Education
Skills
Languages
Timeline
TruckDriver

WILLY ROY

Silver Spring,MD

Summary

Retail professional prepared for supervisory responsibilities with strong record of managing cash operations efficiently. Known for reliability and ability to adapt to changing needs while maintaining team cohesion. Skilled in training staff, handling cash discrepancies, and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Cashier Supervisor & Mechanic

K1 Speedway
11.2022 - Current
  • Supervise front desk operations, track inventory, and handle daily cash transactions.
  • Conduct routine maintenance and repairs on go-karts using diagnostic tools and mechanical equipment.
  • Employee of the Month for outstanding leadership and customer service.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Supported team members during peak times or absences, ensuring seamless coverage of track operator responsibilities.

Delivery Driver

Amazon Flex/UberEats
01.2020 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Demonstrated flexibility by adapting quickly to changes in workload or priorities, seamlessly shifting focus as needed without compromising results.

Logistics Coordinator

MyFridgeRental
06.2021 - 06.2023
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Loaded and strapped shipments into place on trucks.
  • Minimized product damage during loading and unloading, utilizing proper lifting techniques and handling equipment.
  • Consistently lifted materials weighing as much as 80 pounds.

Customer Support Associate

Home Depot
09.2019 - 03.2020
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.

Sales Associate

H&M
09.2018 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

St. Anselm's Abbey
Washington D.C
05-2017

Skills

  • Route & Inventory Management
  • Vehicle & Equipment Operation
  • Customer Service & Sales
  • Technical Maintenance
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier Supervisor & Mechanic

K1 Speedway
11.2022 - Current

Logistics Coordinator

MyFridgeRental
06.2021 - 06.2023

Delivery Driver

Amazon Flex/UberEats
01.2020 - Current

Customer Support Associate

Home Depot
09.2019 - 03.2020

Sales Associate

H&M
09.2018 - 12.2018

High School Diploma -

St. Anselm's Abbey

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