- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
- Virtual Reality
Wilm Schupp
Haubstadt,IN
Summary
Proven team contributor with a track record of enhancing backstage efficiency at Ford Center and elevating customer satisfaction at Blue Beacon. Excelled in problem-solving and data management, resulting in boosted sales through attentive customer service and active listening. Demonstrates initiative and critical thinking, leading to significant improvements in operational and team dynamics. Seeking opportunities to expand knowledge within the Computer Information System field while prioritizing gaining practical experience above all else.
Overview
2
2
years of professional experience
Work History
Stage Crew Member
Ford Center
09.2024 - Current
- Increased efficiency in setup times by effectively organizing and coordinating backstage operations.
- Participated in pre-production meetings with directors, designers, and technicians to understand creative vision for each project fully.
- Expedited show preparations by assisting with unloading trucks, inventorying equipment, and assembling stages as needed.
- Sustained optimum performance levels of technical equipment through regular maintenance checks and troubleshooting issues promptly.
Bay Attendant
Blue Beacon
06.2022 - Current
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Science - Computer Science
University of Southern Indiana
Evansville, IN04-2026
Minor - Computer And Information Systems
University of Southern Indiana
Evansville, IN04-2026
Certificate - Cyber Security
University of Southern Indiana
Evansville, IN04-2026
High School Diploma -
Gibson Southern High School
Fort Branch, IN05-2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Data Management
- Multitasking and Organization
- Initiative-taking
- Teamwork and contribution
- Work Planning
Interests
Timeline
Stage Crew Member
Ford Center
09.2024 - Current
Bay Attendant
Blue Beacon
06.2022 - Current
Bachelor of Science - Computer Science
University of Southern Indiana
Minor - Computer And Information Systems
University of Southern Indiana
Certificate - Cyber Security
University of Southern Indiana
High School Diploma -
Gibson Southern High School
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