Wilma Antenor
Executive Administrator/Creative Director
Marietta,GA
Summary
Professional Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces. Successful solo art exhibit with curated art, in commercial art gallery, Steinfeld Art Gallery, 2022. Teaching various art medium classes in an art studio/gallery setting for the community. Professional Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Artist/Designer
Cosmic Mama Creations LLC
2019.01 - Current
- Created my own business based on diverse, abstract, one of a kind art. Intuitively created artwork for home and office design by using all senses, colors, textures and mediums to strengthen and create sound compositions for clientele.
- I was selected to lead a team building exercise on communication and problem solving using abstract art teachings at European Wax Center.
- Created paintings, sculptures and illustrations for variety of exhibitions and shows.
- Implemented artistic vision to give art purpose and meaning.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Ordered and maintained adequate supply of materials, supplies, and equipment.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Exercised and demonstrated use and mastery of elements of design to meet goals.
Accounting Assistant & Property Management
Pinehurst Properties, Inc
2017.02 - 2017.08
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Accounts payable & receivable, data entry, billing records, excellent customer service.
- Reviewed, verified, coded, and entered invoices for payment.
- Researched and resolved invoice issues and discrepancies.
- Maintained vendor files, corresponded with vendors, and responded to all inquiries in a timely and professional manner.
- Used accounting software to prepare weekly and monthly financial reports.
- Reconciled bank statements.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Printed and prepared checks for mailing.
- Prepared and issued delinquencies for collections, communicated with attorney’s office.
- Processed ACH payments, mailings, created HOA violations letters. Completed HOA inspections of property.
- Entered, reviewed, and formatted annual budgets.
- Assisted management with annual expense plans to strategically track income or revenue.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Assisted Accounting Manager with financial statements and special projects.
- Mailroom functions including sorting, filing, packaging, and processing shipments.
Customer Care Collections Associate
Citibank
2016.10 - 2017.02
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated to collect balance in full. Recovered over $30K in one month
- Executed adequate and timely collection and instigate recovery activities in order to minimize risk costs and optimize returns
- Investigated payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps.
- Communicated with debtors by telephone and in writing to manage debtors and arrange arrears process.
- Maintained positive customer relationship and minimize bad debt exposure
- Effectively negotiated payment arrangements by established relationships with customers to encourage payment of delinquent accounts.
- Strong knowledge of FDCPA, TCPA, and FRC.
Operations Agent
CoWorx Staffing Services
2016.07 - 2016.10
- Answer inbound calls professionally, assist customers with troubleshooting mobile devices with errors
- Support and assist team as needed
- Document and track all calls
- Data entry, organized notes, and enter data in database tracker
- General clerical tasks
Administrative Programs Manager
United States Air Force, Davis-Monthan Air Force Base
1996.07 - 2016.07
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Directly supervised and coordinated the activities of administrative and executive support staff.
- High level of proficiency required in Human Resource core competencies.
- Built teams to address project goals and objectives for multiple projects.
- Developed and maintained logistics workflows, procedures and reports.
- Developed/maintained office management programs; analyzed work activities to ensure compliance with policies, current procedures, and high level directives.
- Motivated, developed, and directed administrative support team as they worked and used personnel resources to identify the best people for assigned duties.
- Provided administrative support to professional staff and customers through face-to-face and telephone communications.
- Implemented/evaluated staff training/development programs as well as customer service and performance measurement criteria.
- Interfaced with senior level external and internal customers.
- Provided executive support.
- Managed Databases which included the process of planning, coordinating, managing, sharing, and controlling organization's data assets worth $1.3 billion:
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Managed databases for the storage, modification, and retrieval of information to produce reports and record transactions
- Planned, directed, and coordinated administrative services for assigned organization which included records management, information management, and other office support services
- Established records filing systems; allocated clerical and administrative resources; and recommended changes to department processes, policies and procedures
- Lead and performed Information Management functions
- Conducted information analyses to determine proper flow and life-cycle management of information and systems:
- Marketing: development of job training manuals, handouts, and training plans
- Provided guidance and assistance to subordinates on common, standard electronic communications applications and established policy, processes, and procedures for document management, collaboration, and workflow
- Performed database administration and implemented policies and procedures, in conjunction with management, to ensure security and integrity of organization's databases.
Education
Bachelor's - Graphic Design and Illustration
Southwest University of Visual Arts
Tucson, AZBachelor's - Human Services
University of Phoenix
Associates - Information Management
Community College of the Air Force
Skills
- Project Design & Artistry
- Events Creation & Management
- Illustration & Graphic Design Adobe Creative Suite/Illustrator/InDesign
- Microsoft Office Suite (10+ years)
- Type 55-60 wpm (10+ years)
- Marketing
- Quickbooks
- Accounts Payable
- Accounts Receivable
- Data Entry
- Computer Networking
- Bilingual: Creole, French, Spanish
- Communications and Media
- Public Speaking
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
Haitian creole
Native or Bilingual
French
Limited Working
Timeline
Artist/Designer
Cosmic Mama Creations LLC
2019.01 - Current
Accounting Assistant & Property Management
Pinehurst Properties, Inc
2017.02 - 2017.08
Customer Care Collections Associate
Citibank
2016.10 - 2017.02
Operations Agent
CoWorx Staffing Services
2016.07 - 2016.10
Administrative Programs Manager
United States Air Force, Davis-Monthan Air Force Base
1996.07 - 2016.07
Bachelor's - Graphic Design and Illustration
Southwest University of Visual Arts
Bachelor's - Human Services
University of Phoenix
Associates - Information Management
Community College of the Air Force
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