Wilma Cipolla

• Transcribe data from the Lab, entered into Autoscribe accurately and quickly.
• Receive samples, log them in, create a new study, create forms and labels.
• Complete day-to-day duties accurately and efficiently.
• Pull samples weekly for the labs to test, place new samples in the chamber
• Manage time effectively to ensure tasks are completed on schedule.

• Provided excellent customer service to ensure satisfaction.
• Maintained records of transactions made during shift as required by law or company policy.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Accurately recorded orders on cash register and point-of-sale system.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Prepared a variety of bakery items such as brownies, pies, and cakes .

• Quickly recorded transactions in MICROS system to deliver prompt service
• Answered phone and took Customers to go orders
• Bussed, cleared, cleaned and set tables
• Completed cash and credit card transaction in a timely manner
• Ensured that each guest was served courteously, quickly, and efficiently.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Sales Associate

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Restocked the store shelves and coolers as needed
• Ensured all store policies and procedures were being followed
• Balanced the cash register and reported any discrepancies

Assistant Manager

• Completed daily book reports in the manager's absence
• Processed and displayed store merchandise
• Assisted with counting and maintaining inventory on a monthly basis
• Handled customer complaints in a professional manner.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Manager

• Hired and trained new employees on policies and procedures
• Scheduled employee shifts for 24/7 store hours
• Entered and approved time cards for payroll
• Completed daily book reports for invoices, Register totals and Brink's money
• Counted and maintained inventory on a monthly basis
• Ordered, received and processed store merchandise.