Wilma Nickell

Office Manager

oakes mower service

Kettering , Ohio

02.1994 - 07.2004

Performed data entry from paper documents, emails, and other sources into computer systems.
Ensured compliance with all relevant rules and regulations governing data entry activities.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Assisted with the preparation of budgets, forecasts and financial statements.
Coordinated meetings, conferences, travel arrangements and department activities.
Recruited and trained new employees to meet job requirements.
Automated office operations for managing client correspondence, payment schedules and data communications.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Coded and entered daily invoices with in-house accounting software.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Assisted in developing budgets for departmental expenses.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Processed payroll accurately ensuring all employees were paid on time.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Ordered supplies and equipment to maintain adequate inventory levels.
Ensured compliance with applicable laws regarding employment practices.
Interpreted and communicated work procedures and company policies to staff.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Maintained filing system for records, correspondence and other documents.
Managed, scheduled and coordinated office functions and activities for employees.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.