Wilma Nimely

• Supervised daily food service operations and inventory, ensuring compliance with USMC nutrition, safety, and sanitation standards.
• Managed administrative tasks including personnel records, operational reports, and coordination with leadership.
• Oversaw training of more than 20 team members.
• Led training sessions to improve team performance, operational readiness, and cohesion.
• Mentored junior Marines, supporting both their professional development and personal growth.
• Served in an on-call capacity, reliably responding to urgent and after-hours assignments..
• Monitored the well-being of junior Marines, providing guidance and support as needed.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
• Trained in conflict resolution, effectively resolving customer service and subordinates issues to establish trust and increase satisfaction.

• Provided personalized and attentive customer service to provide customers with a full service solution for any of their electronic needs while increasing sales by utilizing proven retail selling techniques.
• Maintained the Electronics Department
• Utilized registers
• Handled cash, credit or check transactions with customers.
• Resolved customer complaints, guide them and provide relevant information.

• Provide customers with menus and water.
• Take customer orders through phone, and online delivery systems such as Uber Eats.
• Pass the orders on to the kitchen.
• Ensure the happiness of the customers and follow any special requests given by them.
• Serve food and beverages to customers.
• Listen to any complaints that the customers have and address them appropriately.
• Prepare bills and process payments.
• Assist with clean-up
• Maintain detailed records of served orders and collected cash.

• Lifting heavy items
• Able to complete small medical task
  Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assured family of elderly neighbor's well being by maintaining open communication about their progress and needs.
• Assisted clients with mobility, grooming, as well as ensuring safety and comfort during transitions between activities.