Wilma Nixon
Syracuse,U
Summary
Dedicated healthcare professional with extensive experience at Laboratory Alliance of Central New York, excelling in venipuncture and patient care. Proven ability to enhance patient satisfaction through compassionate support and careful specimen handling, ensuring compliance with safety protocols. Strong team collaborator committed to improving workflow and patient outcomes.
Overview
23
23
years of professional experience
Work History
Phlebotomist
Laboratory Alliance of Central New York
Liverpool NY
05.2023 - Current
- Collected blood samples from 40+ patients daily with 98% accuracy.
- Maintained specimen integrity, ensuring compliance with protocols.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Medical Office Assistant
Paul S Cohen Office
Syracuse, NY
05.2021 - 05.2023
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted healthcare professionals in preparing for examinations and procedures, improving workflow.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained accurate electronic health records, ensuring compliance with medical regulations.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
Certified Nursing Assistant
St. Camillus Health and Rehabilitation Center
Syracuse, NY
01.2003 - 01.2021
- Provided compassionate care to over 20 residents in long and short term care, ensuring comfort and dignity in daily activities.
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Read and recorded vital signs and reported changes in patient's conditions to healthcare team.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
GED -
SUNY EOC
Syracuse, NY07-2013
Skills
- Venipuncture proficiency
- Team collaboration
- Patient care and comfort
- Specimen collection and handling
- Data entry accuracy
- Safety protocols
Timeline
Phlebotomist
Laboratory Alliance of Central New York
05.2023 - Current
Medical Office Assistant
Paul S Cohen Office
05.2021 - 05.2023
Certified Nursing Assistant
St. Camillus Health and Rehabilitation Center
01.2003 - 01.2021
GED -
SUNY EOC