Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Hi, I’m

Wilmarie Jimenez

New Haven,CT
Wilmarie Jimenez

Summary

Experienced with financial management, client relations, and portfolio oversight. Utilizes analytical skills to develop tailored financial strategies. Track record of enhancing client satisfaction and achieving financial goals.

Diligent [Desired Position] with solid background in financial services. Proven track record in assisting clients with financial decisions and managing portfolios efficiently. Demonstrated ability in customer service and financial analysis.

Financial professional with strong expertise in delivering client-focused financial solutions and managing diverse portfolios. Known for excellent collaboration within teams and adaptability in dynamic environments. Proficient in financial analysis and customer relations.

Financial professional with proven track record of delivering impactful results in client financial planning and investment strategies. Demonstrates strong team collaboration and adaptability, ensuring reliable performance in fluctuating environments. Skilled in financial analysis, customer relationship management, and compliance with regulatory standards. Known for effective communication, problem-solving abilities, and results-driven mindset.

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Meticulous Financial Aid Officer aiming to leverage strong knowledge of FAFSA requirements and processing acquired over [Number] years of positive financial aid performance. Highly skilled in explaining complex processes to students and utilizing data verification and knowledge to efficiently facilitate the aid process and enhance the [Company] team.

Detail-oriented professional with experience in developing financial models and reports. Offers great budgeting, forecasting and cost analysis skills.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
years of professional experience
1
Certification

Work History

Primerica

Financial Services Representative
03.2023 - Current

Job overview

  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Leveraged financial planning software to create scenarios that helped clients understand potential investment outcomes.
  • Customized investment portfolios based on client risk tolerance and financial goals, optimizing asset allocation.
  • Collaborated with cross-functional teams to develop integrated financial solutions that met diverse client needs.

Allied Health Services

P.c.a
01.2023 - Current

Job overview

  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.

Robert Half

Customer Service Representative
01.2023 - Current

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Berney's Pharmacy

Pharmacist Assistant
07.2023 - 01.2024

Job overview

  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
  • Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
  • Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.

Emerest Home Care of Connecticut

P.c.a
05.2022 - 03.2023

Job overview

  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Victoria Secret

Retail Sales Associate
10.2022 - 02.2023

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Madrag

Retail Sales Associate
05.2022 - 10.2022

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Amazon

Packer
03.2021 - 06.2022

Job overview

  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.

Just Home Care

Personal Care Assistant
03.2021 - 06.2021

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Ferraros Market

Cashier
05.2019 - 02.2020

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Old Navy

Retail Sales Associate
10.2018 - 08.2019

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Dunkin' Donuts

Cashier
03.2017 - 02.2018

Job overview

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Gateway Community College
New Haven, CT

Chw from Community Health Worker
12-2024

Paul Mitchell The School
North Haven, CT

No Degree
09-2017

Riverside Educational Academy
New Haven, CT

High School Diploma
06-2016

Skills

  • Account documentation
  • Credit analysis
  • Retirement planning
  • Certificates of deposit
  • Real estate
  • Portfolio Management
  • Fraud prevention
  • Risk Management
  • Professionalism
  • Cash Flow Management

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CPR/AED Certification
  • Home Health Aide (HHA) Certification
  • First Aid Certification

Languages

Spanish
Native or Bilingual
English
Full Professional

Interests

  • Gym Workouts
  • Dancing
  • I participate in various sports activities for physical activity, camaraderie, and personal growth.

Timeline

Pharmacist Assistant

Berney's Pharmacy
07.2023 - 01.2024

Financial Services Representative

Primerica
03.2023 - Current

P.c.a

Allied Health Services
01.2023 - Current

Customer Service Representative

Robert Half
01.2023 - Current

Retail Sales Associate

Victoria Secret
10.2022 - 02.2023

P.c.a

Emerest Home Care of Connecticut
05.2022 - 03.2023

Retail Sales Associate

Madrag
05.2022 - 10.2022

Packer

Amazon
03.2021 - 06.2022

Personal Care Assistant

Just Home Care
03.2021 - 06.2021

Cashier

Ferraros Market
05.2019 - 02.2020

Retail Sales Associate

Old Navy
10.2018 - 08.2019

Cashier

Dunkin' Donuts
03.2017 - 02.2018

Gateway Community College

Chw from Community Health Worker

Paul Mitchell The School

No Degree

Riverside Educational Academy

High School Diploma
Wilmarie Jimenez