Wilmarie rodriguez
Haines City,FL
Summary
Dynamic and service-oriented professional with a proven track record at COLEGIO BAUTISTA and ADFAN, MUNICIPIO DE CAGUAS. Excelled in enhancing team productivity and classroom engagement through exceptional organization skills and relationship building. Demonstrated expertise in Microsoft Office and effective communication, significantly improving administrative efficiency and educational outcomes.
Overview
5
5
years of professional experience
Work History
Receptionist
COLEGIO BAUTISTA
07.2003 - 05.2006
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Scheduled office meetings and client appointments for staff teams.
- Answered phone promptly and directed incoming calls to correct offices.
TEACHER
ADFAN, MUNICIPIO DE CAGUAS
06.2001 - 05.2006
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Created and developed lesson plans to meet students' academic needs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
No Degree - K-3 TEACHER
UNIVERSIDAD DEL TURABO
GURABO, PRNo Degree - MEDICAL CODING BILLING
NUC UNIVERSITY
Kissimmee, FL01-2025
WORD PROCESSING SECRETARY - SECRETARY
INSTITUTO DE BANCA Y COMERCIO
CAGUAS, PR05-2001
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Office Administration
- Mail handling
- Professional Demeanor
- Service-oriented mindset
- Reception desk management
- Customer Service
- Problem-Solving
- Call Answering and Routing
- Appointment Scheduling
- Microsoft Office
- Relationship Building
- Conflict Resolution
- Basic Math
- Word Processing
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Receptionist
COLEGIO BAUTISTA
07.2003 - 05.2006
TEACHER
ADFAN, MUNICIPIO DE CAGUAS
06.2001 - 05.2006
No Degree - K-3 TEACHER
UNIVERSIDAD DEL TURABO
No Degree - MEDICAL CODING BILLING
NUC UNIVERSITY
WORD PROCESSING SECRETARY - SECRETARY
INSTITUTO DE BANCA Y COMERCIO
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