Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wilmary Melendez

East Orange,NJ

Summary

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

Overview

14
14
years of professional experience

Work History

Medical Assistant Receptionist

Advocare LLC
11.2018 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Teller

Wells Fargo
08.2016 - 11.2018
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Medical Assistant

Progressive Pediatricts
08.2012 - 08.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Cahier

Food
09.2009 - 09.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Medical - Medical

Drake Collage of Business
Newark, NJ
06.2012

High School Diploma -

Bellville High
Belleville, NJ
06.2010

Skills

  • Time management
  • File management
  • Medical office procedures
  • Administrative support
  • Active listening
  • Patient check-in and check-out
  • Patient scheduling
  • Record keeping
  • Customer service
  • Inventory management
  • Computer proficiency
  • Telephone etiquette
  • Appointment management
  • Insurance verification
  • Front desk operations
  • Patient registration
  • Medical receptionist experience
  • EMR / EHR

Languages

Spanish
Full Professional

Timeline

Medical Assistant Receptionist

Advocare LLC
11.2018 - Current

Teller

Wells Fargo
08.2016 - 11.2018

Medical Assistant

Progressive Pediatricts
08.2012 - 08.2016

Cahier

Food
09.2009 - 09.2012

Medical - Medical

Drake Collage of Business

High School Diploma -

Bellville High

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Wilmary Melendez