Summary
Overview
Work History
Education
Skills
Honors And Awards
Language Proficiencies
Training And Qualifications
Certified Post Secondary Instructor
Timeline
BusinessAnalyst
Wilmary Rivera

Wilmary Rivera

Healthcare Administrator/ Healthcare Manager
Caddo Mills,TX

Summary

Results-driven leader with 15+ years’ success guiding high-performing healthcare teams to deliver quality patient care and achieve operational and administrative goals in a compliant and productive manner. Skilled project manager having led successful programs with demonstrated ability to enhance outcomes by applying Lean Six Sigma methodologies and championing best practices. Achieved rank of Chief Petty Officer in the US Navy while managing the East Coast Advanced Radiology School. Accustomed to leveraging Master’s degree in health care administration to provide leadership and contribute to organizational goals. Confident bilingual communicator, adept at developing and training staff, and comfortable with all levels of interactions. Proficient in range of data management software and various operational systems.

Overview

16
16
years of professional experience

Work History

Department Leading Chief Petty Officer

US Navy
03.2016 - 03.2022
  • Develop and coordinate Radiology programs, provide support to 4 modalities, medical professionals, and deliver training
  • Oversee discipline of all staff members and direct operation of nursing services and patient care, including quality assurance, safety risk management, and employee performance
  • Manage classified and unclassified information and data collection for quality assurance
  • Liaise between departments for program continuity
  • Leverage strong knowledge of healthcare administration practices to meet operational objectives and optimize healthcare service delivery, while ensuring comprehensive regulatory compliance
  • Assisted in prevention, education, and treatment of disease and injury.
  • Improved leadership skills by conducting training sessions and mentoring junior personnel.
  • Managed department resources for optimal use, resulting in enhanced operational efficiency.
  • Coordinated cross-departmental efforts, fostering collaboration and improving project outcomes.

Department Leading Petty Officer

U.S. Navy Active Duty
03.2014 - 03.2016
  • Enhanced team efficiency by implementing streamlined communication processes and improving procedural documentation.
  • Reduced equipment downtime through diligent maintenance, troubleshooting, and repairs on essential systems.
  • Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel resulting in 100 percent success rate
  • Spearheaded safety initiatives, resulting in significant reduction of workplace accidents and injuries with zero incidents.

Department Leading Petty Officer

U.S. Navy Active Duty
03.2012 - 03.2014
  • Enhanced patient comfort by implementing advanced imaging techniques and minimizing radiation exposure with zero incidents
  • Streamlined workflow efficiency by optimizing radiologic technologist schedules and resource allocation with 95 percent efficiency rate
  • Reduced patient wait times by improving appointment scheduling processes and equipment maintenance routines.
  • Ensured accurate diagnostic results with meticulous attention to detail during image interpretation and analysis.
  • Maintained high-quality imaging standards by regularly calibrating and performing quality control checks on all radiology equipment.
  • Collaborated with 90 multidisciplinary teams, contributing valuable insights for comprehensive patient care plans.
  • Spearheaded process improvements, identifying areas of inefficiency within department and implementing data-driven solutions by using lean six sigma practices
  • Implemented safety protocols to minimize risks associated with radiation exposure for both patients and staff members.

Team Leader Radiology

U.S. Navy Active Duty
03.2006 - 03.2012
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance for 50 staff members
  • Led multiple modality teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times by 3 days for critical tasks.

Education

Master of Healthcare Administration -

Phoenix University
Phoenix, AZ
10.2024

Bachelor of Science in Healthcare Administration -

Southern Illinois University
Carbondale, IL
11.2010

Skills

  • Healthcare Administration
  • Operations Management
  • Departmental Oversight
  • Strategic Planning
  • Electronic Medical Records (EMR)
  • Healthcare Service Management
  • Program Management
  • Regulatory Compliance
  • Personnel Management
  • Training & Development
  • Process Improvement
  • Leadership & Team Building

Honors And Awards

  • Army Commendation Medal
  • Good Conduct Medal
  • Meritorious Unit Commendation
  • Navy Commendation Medal
  • Navy and Marine Corps Achievement Medal
  • Navy and Marine Overseas Service Ribbon

Language Proficiencies

Fluent Bilingual, Fluent Bilingual

Training And Qualifications

  • Basic Life Support Instructor
  • Certified Post-Secondary Instructor
  • Certified Revenue Cycle Representative
  • Certified Medical Assistant
  • Drug and Alcohol Prevention Advisor
  • Lean Six Sigma Yellow Belt
  • Master Training Specialist
  • Navy Trauma Combat Casualty Instructor
  • Registered Radiographer

Certified Post Secondary Instructor

CPI's primarily for individuals who teach in postsecondary career or technical college educational programs or healthcare institutions.

Timeline

Department Leading Chief Petty Officer

US Navy
03.2016 - 03.2022

Department Leading Petty Officer

U.S. Navy Active Duty
03.2014 - 03.2016

Department Leading Petty Officer

U.S. Navy Active Duty
03.2012 - 03.2014

Team Leader Radiology

U.S. Navy Active Duty
03.2006 - 03.2012

Master of Healthcare Administration -

Phoenix University

Bachelor of Science in Healthcare Administration -

Southern Illinois University

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Wilmary RiveraHealthcare Administrator/ Healthcare Manager