Wilma Y Gonzalez
San Bernardino,CA
Summary
Enthusiastic professional with 14 years in the medical industry and one year as an Clinical Analyst II. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of working with users to assess needs, monitoring data, implementing system updates, and analyzing the system for performance issues and training in Cupid application. Motivated to learn, grow and excel in healthcare industry.
Overview
22
22
years of professional experience
Work History
Epic Cupid Analyst
Arrowhead Regional Medical Center
San Bernardino, United States
01.2021 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Responsible for system build, workflow analysis and performing other such tasks as analyzing new releases to determine workflow modifications by conducting system testing and conversion data validation.
- Works closely with variety of multi-disciplinary teams to facilitate development of integrated workflows and define processes that cross applications and functional areas.
- Responsible for on-call support coverage.
Cardiac Cath Lab Registered Nurse
Arrowhead Medical Center
San Bernardino, CA
01.2019 - Current
- Provide nursing care before, during, and after cardiac catheterization and special procedures
- Provide on-call care day and night
- Circulating nurse for LHC/RHC, pacemaker/AICD, and TEE insertion
- Monitoring of patients hemodynamics, EKG during catheterization to maintain patient safety and intervene appropriately
- Administer conscious sedation for patient comfort
- Administer specialized medication during procedures
Registered Nurse II : Intensive Care Unit
Arrowhead Regional Medical Center
Colton, CA
04.2016 - Current
- Assessing patient’s condition and planning and implementing patient care plans
- Assisting physicians in performing procedures
- Observing and recording patient vital signs
- Ensuring that ventilators, monitors and other types of medical equipment function properly
- Administering intravenous fluids and medications
- Collaborating with fellow members of the critical care team
- Responding to life-saving situations, using nursing standards and protocols for treatment
- Acting as patient advocate
- Providing education and support to patient families
Front Office Lead Patient Representative
Orange County Diagnostics
Laguna Woods, CA
02.2007 - 06.2016
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Maintain scheduling and event calendars
- Establish work procedures or schedules and keep track of daily work of clerical staff
- Supervise other clerical staff and provide training and orientation to new staff
- Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
Patient Service Representative
Arrowhead Orthopedics
Redlands, CA
02.2010 - 02.2012
- Serve as a key member of interdisciplinary healthcare team for a busy orthopedic practice
- Assist seven MDs as well as PA's team in ensuring optimal patient care and smooth daily functioning of office
- Administrative duties (e.g., answering phones in call center, scheduling appointments, maintaining medical records, patient processing, collecting co-payments)
- Floater within departments
Education
Bachelor of Science - Nursing
Cal State San Marcos
San Marcos, CA2019
Associate of Science - Nursing
Valley College
San Bernardino, CA2015
Skills
- Strong clinical judgment
- Analytical thinking,
- Oral presentation abilities
- Able to work independently
- Problem solving
- Attention to details
- Conflict resolution
- Teamwork
- Computer proficiency
- Knowledge of clinical area within Cardiology Department
Licenses
Registered Nurse, State of California, 2016-Present
ACLS, PALS, BLS and, NIH Stroke Certification
Timeline
Epic Cupid Analyst
Arrowhead Regional Medical Center
01.2021 - Current
Cardiac Cath Lab Registered Nurse
Arrowhead Medical Center
01.2019 - Current
Registered Nurse II : Intensive Care Unit
Arrowhead Regional Medical Center
04.2016 - Current
Patient Service Representative
Arrowhead Orthopedics
02.2010 - 02.2012
Front Office Lead Patient Representative
Orange County Diagnostics
02.2007 - 06.2016
Bachelor of Science - Nursing
Cal State San Marcos
Associate of Science - Nursing
Valley College
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