Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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Wilmer Garcia

Daly City,CA

Summary

Wilmer Garcia has a proven track record in prioritizing customer service excellence throughout his career. With a keen eye for detail and strong problem-solving skills, he has consistently exceeded performance expectations in various roles. His experience includes positions such as TEC Representative, Brand Development Training, and Police Impound Supervisor, where he demonstrated exceptional organizational and leadership skills. Wilmer is adept at building and maintaining strong client relationships and has been trusted by clients and colleagues for his reliability and dedication. Adding his most recent position as Assembly Supervisor at Gantri, Wilmer's responsibilities included overseeing assembly processes, ensuring quality control, managing inventory, training and mentoring assembly line workers, and collaborating with other departments in production to optimize production efficiency. He would bring his strong leadership abilities, attention to detail, and dedication to customer satisfaction to this role, contributing to the success of the team and the company as a whole.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assembly Line Lead Supervisor

GANTRI
San Leandro, CA
10.2023 - Current
  • Collaborated in tandem with Engineering successfully obtaining UL certifications for the company.
  • Oversaw production output to maintain compliance with rigorous quality standards.
  • Offered comprehensive technical assistance throughout assembly operations, promptly addressing and resolving any issues.
  • Maintained meticulous records of inventory, supplies, and materials utilized during assembly processes.
  • Proactively identified areas for enhancement within the assembly workflow, implementing targeted corrective measures.
  • Effectively mediated conflicts among team members, ensuring a harmonious and productive work environment.
  • Regularly liaised with senior management to align departmental objectives with overarching organizational goals.
  • Conducted in-depth analysis of previous production runs, leveraging data insights to optimize processes and minimize downtime.
  • Spearheaded a transformative initiative to boost team morale, enhance work efficiency, hold consistent inventory counts, and foster a cohesive team environment.

Quality Control Speciaiist

GANTRI
San Leandro, CA
11.2022 - 10.2023
  • Conducted thorough inspections of incoming materials to verify compliance with established standards.
  • Devised and executed process control systems to uphold and enhance product quality throughout manufacturing.
  • Analyzed root causes of product defects and devised effective corrective measures to mitigate recurrence.
  • Contributed to the formulation and implementation of new protocols for inspecting, testing, and evaluating products, aiming for continual improvement.

Printer Operator

GANTRI
SpecialistSan Leandro, CA
06.2022 - 11.2022
  • Conducted minor repairs on 3D printers as needed, minimizing downtime and optimizing printer performance.
  • Evaluated and tested new workflow procedures to identify potential conflicts and opportunities for productivity enhancement.
  • Provided comprehensive training to new employees on workflow protocols and standard operating procedures.
  • Played a pivotal role in the initial phase of product quality control by operating in-house AI systems and conducting essential operations.
  • Collaborated closely with managerial leads to establish and streamline daily operational procedures.
  • Operated and supervised 3D printers to maintain optimal functionality and smooth printing operations.
  • Implemented rigorous quality control measures to assess the integrity of finished prints prior to advancement to subsequent production stages.

Brand Floor Prep and Logistics

Living Spaces
Millbrae, CA
03.2017 - 12.2020
  • Devised and executed streamlined daily work plans, aligning with oral and written directives to meet ambitious objectives.
  • Enforced stringent cleanliness standards, ensuring hazard-free workspaces to comply with operational safety regulations.
  • Employed hand-held scanners and meticulous record-keeping methods to track parcel movement accurately.
  • Safeguarded company assets by implementing rigorous inventory management protocols and maintaining organized storage facilities.
  • Orchestrated and supervised projects to bolster logistical operations and support strategic initiatives.
  • Proactively identified and swiftly rectified shipping and packaging errors to optimize operational efficiency.
  • Successfully managed a diverse portfolio of projects, spanning various scales and functions within a collaborative, cross-functional environment.

TEC Representative / Brand Development Training

Living Spaces
Millbrae, California
07.2017 - 12.2020
  • Cultivated and nurtured relationships with existing and prospective clients to enhance business growth.
  • Initiated contact with potential clients, fostered relationships, and ensured exceptional service delivery.
  • Provided comprehensive training, coaching, and mentorship to new team members across various roles.
  • Facilitated cross-training initiatives to broaden employees' skill sets and boost operational efficiency.
  • Employed a diverse range of strategies to empower employees and encourage peak performance on a daily basis.

Police Impound Supervisor

Courtesy Tow
San Bruno, California
02.2017 - 05.2017
  • Diligently verified and authenticated evidence, ensuring its validity and admissibility for court proceedings.
  • Conducted thorough reviews of paperwork and case files submitted by subordinate officers, ensuring accuracy and adherence to strict policies.
  • Fostered collaboration with divisional commanders to uphold operational consistency across all functions.
  • Cultivated relationships with agency representatives, facilitating efficient completion of towing jobs in accordance with established procedures.
  • Managed transfers at hubs and final destinations to maintain schedule adherence and operational efficiency.
  • Demonstrated prompt responsiveness to citizen inquiries, concerns, and complaints, providing assistance and resolution in diverse scenarios.

Education

High School Diploma -

Terra Nova High Graduate
Pacifica
06-2015

Skills

  • Asana
  • Excel
  • Lattice
  • Notion
  • Grafana
  • Gusto
  • Homebase
  • Employee scheduling
  • Inventory Management
  • Strong Communication
  • Conflict Resolution
  • Audit experience
  • Training and Development
  • Shipping and Receiving
  • Purchase Orders
  • Computer-Based Inventory System
  • Asset Allocation
  • Logistics Process Planning

Accomplishments

  • Cultivated a reputation among clientele for delivering exceptional service, often resulting in exclusive name based assistance
  • Guided and developed over 20+ employees, providing comprehensive education in SOP and fostering their capabilities to surpass performance expectations.
  • Managed operations solo at a police impound, collaborating seamlessly with law enforcement and citizens to recover stolen or impounded vehicles.
  • Maintained precise records of missing or stolen goods across multiple departments, ensuring accountability and transparency.
  • Engineered a notable transformation within the Assembly department, effecting a complete reversal from a challenging environment to one characterized by success. Turned over 180 degrees of Assembly departments' difficult environment
  • Completed 100% accuracy Inventory for the first time in GANTRI's history upon promotion.

Certification

  • Linked in Learning - Six Sigma Green Belt
  • Linked in Learning - Business Etiquette for the Modern Workplace
  • Linked in Learning - Kaizen, a culture of Continuous Improvement
  • Linked in Learning - Project Management
  • Linked in Learning - Excel Supply Chain Management: Solving Inventory Problems
  • Linked in Learning - Inventory management Foundations
  • Linked in Learning - Internal Logistics
  • Linked in Learning - Understanding Logistics
  • Linked in Learning - Supply Chain Foundations: Analytics
  • Linked in Learning - International Logistics
  • Linked in Learning - Solving Transportation Problems

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Assembly Line Lead Supervisor

GANTRI
10.2023 - Current

Quality Control Speciaiist

GANTRI
11.2022 - 10.2023

Printer Operator

GANTRI
06.2022 - 11.2022

TEC Representative / Brand Development Training

Living Spaces
07.2017 - 12.2020

Brand Floor Prep and Logistics

Living Spaces
03.2017 - 12.2020

Police Impound Supervisor

Courtesy Tow
02.2017 - 05.2017

High School Diploma -

Terra Nova High Graduate
Wilmer Garcia