Wilmer Guilbe Roman
Jacksonville
Overview
8
8
years of professional experience
Work History
Distribution Clerk
Essilor Luxottica of America
05.2017 - 07.2025
- Documented inventory movements in WMS using handheld scanners.
- Prioritized and rearranged tasks to meet changing demands.
- Improved warehouse efficiency by implementing an effective inventory management system.
- Coordinated with transportation providers to optimize shipping routes and minimize costs.
- Uncovered and resolved errors with minimal oversight.
- Championed the adoption of new technologies and software within the distribution department, increasing overall operational efficiency.
- Cultivated warm relationships with regular customers.
- Collaborated effectively with other departments such as purchasing and customer service to address inventory discrepancies or order issues, resulting in improved inter-departmental cooperation.
- Collaborated with team members to meet daily production goals and deadlines.
- Streamlined communication between departments, leading to more efficient problem resolution.
- Fostered culture of continuous improvement, leading initiatives for workflow optimization.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Provided language translation services for customer service inquiries.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Interacted with guests in friendly and knowledgeable way.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Motivated workers to exceptional performance through implementation of new strategies.
- Optimized transportation routes for product deliveries, resulting in reduced transit times and lower fuel expenses.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Certificate of Technical Studies - Biomedical Technician
Ponce Paramedical College
Ponce, Puerto Rico05-2013
Skills
- Customer relations
- Safety procedures
- Warehouse safety
- Item sorting
- Forklift operations
- Prioritization
- Production scheduling
- Resolving discrepancies
- Warehouse operations
- Order picking
- Safety practices
- Documentation skills
- Logistics planning
- Managing schedules
- Positive attitude
- Teamwork and collaboration
- Dependable and reliable
- Safe driving
- Time management skills
- Clean driving record
- GPS and route planning
- Valid Driver's license
Timeline
Distribution Clerk
Essilor Luxottica of America
05.2017 - 07.2025
Certificate of Technical Studies - Biomedical Technician
Ponce Paramedical College
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