WILMER JIMENEZ
Miami,FL
Summary
Dynamic professional with a proven track record of enhancing delivery efficiency by 20% at SERINCA EXPORT and excelling in sales roles at Doral Hyundai. Expert in route planning and customer relationship management, demonstrating exceptional communication skills and logistic acumen. Achieved significant revenue growth and customer satisfaction through strategic leadership and operational excellence.
Overview
10
10
years of professional experience
Work History
Otr Driver CDL
Self employment
11.2021 - 12.2024
- Achieved a delivery efficiency rating of 98% by adhering to stringent scheduling protocols, maintaining accurate logs using electronic logging devices (ELDs), and ensuring compliance with DOT regulations over 200,000 miles per year
- Logged over 150,000 accident-free miles annually, ensuring timely delivery of goods across state lines and maintaining compliance with DOT regulations
- Logged over 120,000 miles annually while maintaining a perfect driving record, ensuring timely and safe delivery of goods across state lines, and consistently meeting delivery deadlines by an average efficiency improvement of 15%
- Navigated over 130,000 miles annually while implementing advanced route planning techniques, enhancing delivery efficiency by 20% and reducing fuel consumption by 15% through strategic scheduling and GPS optimization
- Followed regular schedule of pickups for individual customers and groups.
- Assisted in unloading truck when necessary using pallet jacks or forklifts as needed.
Sales and Freight Forward Functions
LC Cargo Express
Miami, FL
11.2020 - 10.2021
- Freight forward
- International sales
- Supervisor
- Sales
- Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
- Prepared shipping manifests, bills of lading, certificates of origin and other required documents for international shipments.
- Conducted research on tariffs, duties and taxes applicable for various countries.
- Consulted with customers regarding best methods for transporting their cargo.
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
- Inspected incoming cargo prior to loading onto trucks or ships.
Sales
Doral Hyundai
Miami, FL
01.2018 - 10.2020
- Achieved a increase in quarterly sales revenue by implementing targeted sales strategies, leveraging CRM software to identify and capitalize on high-potential leads, and effectively negotiating with key clients
- Increased quarterly sales by 25% through market analysis, strategic customer targeting, and leveraging CRM software to track and optimize client interactions and follow-ups
- Increased quarterly sales revenue by 25% through the implementation of targeted sales strategies and customer relationship management tools, consistently surpassing sales KPIs
- Customer services
- Analyzed sales trends to forecast future sales volumes.
- Trained sales staff on product knowledge and sales techniques.
- Implemented retail sales strategies to increase revenue from product sales.
Manager Owner
SERINCA EXPORT
Miami
03.2015 - 12.2017
- Enhanced customer service operations, leading to a 25% increase in customer satisfaction scores by implementing a new feedback system and conducting regular training sessions for staff
- Increased annual revenue by 25% through the implementation of cost-effective operational strategies and targeted marketing initiatives, overseeing a team of 6 employees
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed relationships with external stakeholders such as suppliers and partners.
- Maintained financial records and monitored budgeting activities.
- Identified opportunities for process improvements throughout the organization.
- Developed and implemented strategic plans to increase business growth.
Education
Credit repair and Funding -
JCS Academy
01.2024
International Commerce -
Universidad Nueva Esparta
Caracas, Venezuela01.1992
Skills
- Bi Lingual
- Warehouse
- Warehousing
- Data
- Sales
- Local Delivery
- Logistic
- CDL A
- Communication and interpersonal skills
- Vehicle inspection
- Trip documentation accuracy
- Logbook maintenance
- Preventive Maintenance
- Safe driving practices
- Load securing proficiency
- Fuel efficiency techniques
- Freight loading and unloading
- GPS navigation mastery
- Route planning expertise
Languages
Spanish
Professional
Timeline
Otr Driver CDL
Self employment
11.2021 - 12.2024
Sales and Freight Forward Functions
LC Cargo Express
11.2020 - 10.2021
Sales
Doral Hyundai
01.2018 - 10.2020
Manager Owner
SERINCA EXPORT
03.2015 - 12.2017
Credit repair and Funding -
JCS Academy
International Commerce -
Universidad Nueva Esparta
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