Guest Experience:.Ensuring guests have a positive experience by providing information, resolving questions, and creating an inviting atmosphere.
Product Management:.Handling deliveries, replenishing stock, rotating products, and culling expired items to ensure freshness and quality.
Food Safety:.Following strict food safety and cleanliness standards and routines for the department.
Operations & Efficiency:.Executing operational processes, using handheld scanners, and managing product presentation on the sales floor.
Customer Service:Providing customer assistance, answering questions, and delivering a high level of service to ensure a positive shopping experience.
Quality & Safety:Maintaining product quality, adhering to food safety guidelines, and ensuring proper sanitation within the departments.
Stocking & Rotation:Receiving and unloading new merchandise, stocking it into displays and coolers, and rotating products to ensure freshness and quality.
Teamwork & Adaptability:Collaborating with team members, communicating effectively, and being flexible to work in other areas as needed by the business.
Guest Interaction:Interact with guests in a friendly and courteous manner, assisting with basic needs and directing more complex requests to waitstaff.
Clearing & Resetting Tables:Promptly remove used plates, glasses, and utensils from tables as guests finish their meals to prepare for new patrons. They then set tables with clean silverware, napkins, and glassware.
Assisting Servers:Support waitstaff by anticipating their needs, such as helping with food delivery, clearing plates, and managing the flow of dishes to the kitchen.
Maintaining Cleanliness:Keep dining areas clean and safe by sweeping and mopping floors, cleaning spills, and ensuring all tables and chairs are tidy.
Communication: Active listening, written and verbal communication, customer service
Problem-Solving: Critical thinking, creativity, decision-making, analytical skills
Teamwork: Collaboration, conflict resolution, diplomacy, trust building
Ethic/Adaptability: Time management, organization, self-motivation, adaptability, resilience, attention to detail