Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Bartender

Wilmer Salazar

brooklyn,NY

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

8
8
years of professional experience

Work History

Bartender

Pershing Square Restaurant
12.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Server

River Café
05.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • I have experience working in a fine dining restaurant, where I consistently applied strong customer service skills, attention to detail, and the ability to work efficiently under pressure. My background in high-standard restaurant environments has helped me develop excellent communication, teamwork, and multitasking abilities, which I bring to every role I take on.

Server Manager

Hayat Caterers
02.2017 - 03.2020
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Liaised between servers and upper management to address issues and manage challenges.
  • Monitored server performance and provided feedback to enhance server delivery.
  • Enforced compliance with food safety and sanitation standards throughout restaurant.

Education

No Degree -

University Yacambu Venezuela

Skills

    I have experience working in fine dining and various types of restaurant environments, ranging from high-end establishments to more casual settings This diverse background has allowed me to adapt quickly, connect with different types of guests, and understand the pace and expectations of different service styles I bring strong customer service skills, professionalism, and the ability to perform well under pressure, along with excellent teamwork, communication, and multitasking abilities

Accomplishments

  • Improved team productivity with morale-boosting incentives.

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Server

River Café
05.2023 - 01.2024

Bartender

Pershing Square Restaurant
12.2022 - Current

Server Manager

Hayat Caterers
02.2017 - 03.2020

No Degree -

University Yacambu Venezuela

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Wilmer Salazar